Hub Operations Lead - Fast-Growth Logistics

ASTRO; Indonesia; On-site; IDR 300,000,000 - 450,000,000; Full time

Job summary

Astro is Indonesia's first quick commerce company delivering groceries and essentials to your door within 15 minutes, 24/7. We are seeking a Hub Manager to oversee daily hub operations, optimize resources, ensure SOP compliance, and lead cross-functional teams to achieve SLA, productivity, cost efficiency, and operational excellence in a dynamic logistics environment.

As our Astronaut, you will develop strategic and tactical plans, manage staffing and training, monitor performance, and report on

Qualifications

• Bachelor's degree in related field (Operations Management, Industrial Engineering, Supply Chain).
• Experience managing vendors and projects.
• Experience in inventory management.
• Minimum 5 years as Hub Area Manager or similar in logistics/e-commerce.
• Ability to handle ambiguity and changing priorities.
• Strong leadership to develop and manage teams.

Responsibilities

• Develop strategic plans to achieve KPI results and align with goals.
• Prepare hub resources planning (manpower, equipment, space) for volume changes.
• Create and maintain hub SOPs and processes.
• Identify improvements to hub performance and report findings to management.
• Oversee daily operations to meet SLA and policy compliance.
• Lead troubleshooting and problem-solving in the hub area.
• Monitor hub performance in service, cost, productivity, and efficiency.
• Maintain daily/weekly/monthly hub performance reports.

Skills

Vendor management

Project management

Inventory management

People management

Operations planning

Ambiguity management

Education

Bachelor's degree in Operations/Industrial/Supply Chain

Job description

Astro is Indonesia's first quick commerce company delivering groceries and essentials to your door within 15 minutes, 24/7. We are seeking a Hub Manager to oversee daily hub operations, optimize resources, ensure SOP compliance, and lead cross-functional teams to achieve SLA, productivity, cost efficiency, and operational excellence in a dynamic logistics environment.

As our Astronaut, you will develop strategic and tactical plans, manage staffing and training, monitor performance, and report on