Hub Operations Specialist — Driver Onboarding (Jakarta)

Lalamove; Pulau Untung Jawa; Sur place; IDR 180 000 000 - 360 000 000; Plein temps

Résumé du poste

Lalamove in Jakarta Selatan/Barat is looking for an Operations Hub Associate to manage offline presence, driver onboarding, and stock inventory, driving fast, reliable delivery across the city.

You’ll work with the Offline Presence team and Driver Quality to hit targets, implement SOPs, and continuously improve processes. Requires 1–3 years in operations and a degree in operations management.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to meet targets set by the company.
• Strong attention to detail and analytical mindset.
• Commitment to continuous improvement and learning.

Responsabilités

• Manage all operational activities at the Hub, including driver onboarding and offline presence.
• Increase brand awareness by growing the number of branded vehicles.
• Monitor daily activities of driver operations support and inventory.
• Handle offline presence stock and procurement, with weekly stock checks.
• Support large 4W driver acquisitions in satellite offices.
• Collaborate with Offline Presence Sr Associate and Lead Generation teams.
• Coordinate with driver quality team to adhere to SOPs.

Connaissances

Good communication

Target driven

Attention to detail

Continuous improvement

Analytical thinking

Formation

Operations management degree

Outils

Google Sheets

Description du poste

Lalamove in Jakarta Selatan/Barat is looking for an Operations Hub Associate to manage offline presence, driver onboarding, and stock inventory, driving fast, reliable delivery across the city.

You’ll work with the Offline Presence team and Driver Quality to hit targets, implement SOPs, and continuously improve processes. Requires 1–3 years in operations and a degree in operations management.