Operations Supervisor - Jabodetabek

GSM | XanhSM Co.,LTD; Jakarta Pusat; On-site; IDR 167,400,000 - 312,480,000; Full time

Job summary

PT Xanhsm Green And Smart Mobility Indonesia seeks an Operations Supervisor in the Jakarta Raya region to lead field operations, coordinate driver partners, and ensure safe, efficient daily workflows aligned with our green and smart mobility mission.

The ideal candidate has a Bachelor's degree, 3–5 years in related roles, is tech-savvy with data analytics, can drive with SIM A, and is willing to work onsite in a fast-paced environment.

Qualifications

• Bachelor's degree required in any field.
• 3–5 years in driver management, fleet operations, vehicle inspection or maintenance.
• Tech-savvy with data analytics and administrative skills.
• Must have a valid car driving license (SIM A).
• Willing to work onsite and be actively involved in field operations.

Responsibilities

• Coordinate driver partners to balance supply and demand.
• Oversee driver onboarding, training, and performance management.
• Manage drivers to ensure efficient vehicle utilization and safety.
• Handle incidents related to unit assets and drivers daily.
• Conduct vehicle inspections to meet safety and quality standards.

Skills

Data analytics

Administration

Driver management

Fleet operations

Education

Bachelor's degree

Job description

Responsibilities

We are seeking an experienced Operations Supervisor to join PT Xanhsm Green And Smart Mobility Indonesia in the Jakarta Raya (Jabodetabek) region. As Operations Supervisor, you will be responsible for ensuring efficient workflow, maintaining safety standards, and leading a dedicated team to achieve operational excellence. This role is pivotal in translating strategic objectives into operational success and maintaining our commitment to green and smart mobility solutions.

Key Responsibilities

• Effectively coordinate driver partners to ensure supply-demand balance
• Oversee driver onboarding, training, and performance management
• Manage and coordinate drivers to ensure efficient vehicle utilization, address operational issues, and provide support to enhance driver performance and safety
• Handle arising incidents related to unit assets and drivers on a daily basis. Coordinate to monitor the progress of incident resolution with relevant parties
• Conduct vehicle inspections to ensure all units meet safety, performance, and quality standards before deployment or after servicing.

What we're looking for

• Bachelor's Degree in any field, and proven experience in a similar industry (Ride-Hailing, Taxi, Transportation, or Logistic Industry)
• Minimum 3 - 5 year of experience in driver management, fleet operations, vehicle inspection, or maintenance (experience with electric vehicle is a plus)
• Tech-savvy, comfortable using various technologies and digital tools with ability in data analytics and administration
• Able to drive car and possesses a valid car driving license (SIM A) is a must
• Willing to work onsite and be actively involved in field operations