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Shopee in Sumatera Selatan is seeking an experienced Hub Lead for SPX Express to oversee inbound and outbound logistics, ensure on-time delivery, and drive operational KPIs across the hub.
You will manage scheduling, routing, 3PL coordination, and collaboration with cross-functional teams to optimize performance; the role requires a shift-friendly schedule and leadership of a small team.
Department Operations
Level Experienced (Team Lead)
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description: