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Shopee is seeking an experienced Hub Lead for SPX Express in Nanggroe Aceh Darussalam. The role focuses on overseeing end‑to‑end logistics operations, monitoring KPI performance, and leading the team across customer service, payments, listings, warehousing, and fraud control.
The ideal candidate brings at least 2 years in logistics or related fields, with strong planning and warehousing knowledge, and is ready to work on shifting schedules in Aceh.
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.