Hub Lead - SPX Express (Kepulauan Riau)

Shopee; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Shopee Medan is seeking an Operations associate to support end-to-end logistics, from order intake to delivery completion. You will monitor inbound and outbound processes and coordinate with 3PL partners to ensure timely fulfillment.

Responsibilities include overseeing sortation, route planning, and distribution of packages, plus maintaining accuracy of schedules and delivery times to boost operational KPIs.

Qualifications

• High school diploma or equivalent.
• Diploma or Bachelor's degree in any major welcome.
• Minimum 2 years of experience in Logistics/Supply Chain or related field.
• Familiar with planning, shipping, and warehousing strategies.

Responsibilities

• Monitor inbound and outbound processes, including delivery to 3PLs and Last Mile processes.
• Monitor sortation and distribution of packages by couriers.
• Create schedule and route for package delivery to customers.

Skills

Logistics planning

Education

High school diploma or equivalent

Diploma or Bachelor's degree in any major

Job description

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Monitor the inbound and outbound processes, including delivery to third party logistics (3PL) and Last Mile processes
• Monitor sortation and distribution of packages by couriers
• Create schedule and route for package delivery to customers

Requirements:

• Have graduated from high school or equivalent
• Candidates with Diploma or Bachelor's degree from all majors are welcome to apply
• Minimum 2 years of experience in Logistics/Supply Chain or other relevant fields
• Familiar with planning, shipping, and warehousing strategies