HR & People Manager – Koala Group

Heat House PIlates; Provinsi Bali; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

Koala Group Bali is seeking an HR & People Manager to build a robust team, establish HR systems, and nurture a positive work culture across multiple locations in Bali. The role goes beyond paperwork to recruit swiftly, implement SOPs, and resolve people-related challenges.

You will lead recruitment, enhance hiring speed, maintain HR documentation, payroll accuracy, and workforce planning for new outlets. Indonesian employment practices and Bahasa Indonesia fluency are essential.

Qualifications

• Minimum 3 years of HR experience.
• Experience as HR Supervisor, HR Generalist, Assistant HR Manager, or HR Manager.
• Strong understanding of recruitment and HR operations.
• Able to create and implement SOPs, not just follow existing ones.
• Strong attention to payroll and documentation.
• Good understanding of Indonesian employment practices.

Responsibilities

• Manage recruitment from job posting to interview, selection, and onboarding.
• Build a strong recruitment pipeline, especially for operational roles.
• Work closely with managers to understand manpower requirements.
• Improve hiring speed without sacrificing candidate quality.
• Maintain an active database of potential candidates.
• Support workforce planning for new outlet openings.
• Create, improve, and maintain HR SOPs.
• Build clear onboarding and offboarding processes.
• Maintain employee files, contracts, attendance, leave, and HR documentation.
• Coordinate and review payroll accurately and on time.

Skills

Recruitment

HR operations

SOP development

Payroll accuracy

Bahasa Indonesia communication

Job description

Koala Group is a growing hospitality and wellness group in Bali, operating brands across spa, wellness, movement, and lifestyle. We're looking for an HR & People Manager who can help us build a stronger team, better systems, and a great working culture. This is not an HR role where you only handle paperwork. We're looking for someone who can recruit quickly, create structure, solve people problems, improve SOPs, and make sure our teams are performing well across multiple locations.

Key responsibilities

Manage recruitment from job posting to interview, selection, and onboarding

Build a strong recruitment pipeline, especially for operational roles

Work closely with managers to understand manpower requirements

Improve hiring speed without sacrificing candidate quality

Maintain an active database of potential candidates

Support workforce planning for new outlet openings

Create, improve, and maintain HR SOPs

Build clear onboarding and offboarding processes

Maintain employee files, contracts, attendance, leave, and HR documentation

Coordinate and review payroll accurately and on time

About you

Minimum 3 years of HR experience

Previous experience as an HR Supervisor, HR Generalist, Assistant HR Manager, or HR Manager

Strong understanding of recruitment and HR operations

Able to create and implement SOPs - not only follow existing ones

Strong attention to detail, especially with payroll and documentation

Comfortable handling difficult conversations and employee issues

Good understanding of Indonesian employment practices and HR administration

Strong communication skills in Bahasa Indonesia

Experience in hospitality, spa, wellness, fitness, F&B, retail, or other operational businesses will be highly valued

About us

Koala Group is a growing hospitality and wellness group in Bali, operating brands across spa, wellness, movement, and lifestyle. We are still growing, which means you will have the opportunity to shape how HR works across the group, rather than simply maintaining an established corporate system.

Unlock job insights

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a People Manager?
• Which of the following languages are you fluent in?
• How many years of payroll experience do you have?

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