HR Operations Specialist — Data, Compliance & Process Excellence

Ruangguru; Palembang; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Ruangguru is seeking an HR Operations Coordinator to manage HR operations services across employee data administration, time and attendance, and exit processing. You will ensure compliance with employment laws and internal policies while maintaining accurate records and coordinating with HR partners and vendors.

The role emphasizes data integrity, standard operating procedures, and continuous process improvements to enhance service delivery and scalability in a dynamic organization.

Qualifications

• Bachelor's degree in a related field or equivalent experience.

Responsibilities

• Delivers varied human resources operations services for assigned populations, including data administration, time and attendance, position management, and exit processing.
• Applies employment law, data privacy and internal policy requirements to routine HR operational processes, maintains documentation and communicates required actions.
• Supports implementation and execution of HR operations standards, SOPs, control checklists and documentation for audit readiness.
• Manages data consistency across HR systems, performs transaction checks and reconciles data to support payroll and reporting.
• Collects and maintains HR operations data, assesses processes and identifies trends, inefficiencies and risks to drive improvements and automation.

Skills

English proficiency

Supervisory experience

Education

Bachelor's degree in a related field

Job description

Ruangguru is seeking an HR Operations Coordinator to manage HR operations services across employee data administration, time and attendance, and exit processing. You will ensure compliance with employment laws and internal policies while maintaining accurate records and coordinating with HR partners and vendors.

The role emphasizes data integrity, standard operating procedures, and continuous process improvements to enhance service delivery and scalability in a dynamic organization.