HR Manager (Mandarin Speaker)

PT SINO INDONESIA TCM COOPERATION CENTRE; Jakarta Selatan; On-site; IDR 223,200,000 - 379,440,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Professional development

Paid annual leave

Religious holidays

Inclusive workplace

TCM wellness services

Career development opportunities

Work-life balance

Job summary

PT Sino Indonesia TCM Cooperation Centre in South Jakarta is seeking an experienced HR Manager who is fluent in Mandarin to lead HR strategy for our diverse international team. You will shape culture, manage recruitment, policy development and payroll compliance while facilitating cross-cultural collaboration between Indonesian and Chinese staff.

This role requires strong leadership, strategic thinking and a deep understanding of Indonesian employment law.

Qualifications

• 5+ years in HR management roles
• Fluent Mandarin Chinese (spoken and written)
• Strong knowledge of Indonesian employment law and compliance requirements
• Experience in recruitment, employee relations and performance management
• Experience in HR policy development and cross-cultural communications
• Healthcare or international/multicultural sector experience is a plus

Responsibilities

• Develop and implement HR policies compliant with Indonesian law
• Manage recruitment lifecycle: advertising, screening, interviewing and onboarding
• Provide day-to-day HR support on contracts, benefits, leave and workplace issues
• Act as cultural liaison between Indonesian and Chinese staff
• Lead performance management processes and development planning
• Handle employee relations, discipline and grievance procedures
• Oversee payroll, benefits and regulatory compliance
• Design and deliver training and development programs
• Maintain HR records and ensure data confidentiality and GDPR-like compliance
• Promote diversity and inclusive culture across the organization
• Collaborate with senior management on strategic HR initiatives

Skills

Mandarin fluency

HR management

Recruitment

Employee relations

Performance management

Policy development

Cross-cultural

HRIS

MS Office

Labor law knowledge

Education

Bachelor's in HR

CHRP/CIPD

Tools

HRIS

Job description

About us

PT Sino Indonesia TCM Cooperation Centre is a leading healthcare organisation dedicated to providing authentic Traditional Chinese Medicine (TCM) services and promoting wellness through integrated Eastern and Western medical practices. We are committed to excellence in patient care, cultural exchange, and building strong bridges between Indonesian and Chinese healthcare communities. Our team is passionate about delivering exceptional service whilst maintaining the highest standards of professionalism and integrity.

About the role

We are seeking an experienced and culturally aware HR Manager (Mandarin Speaker) to join our management team on a full-time basis in South Jakarta, Jakarta. This is a strategic position that plays a vital role in shaping our organisational culture, supporting our diverse team, and ensuring we attract and retain top talent. As HR Manager, you will be responsible for all aspects of human resources management, with a particular focus on supporting our international workforce and facilitating communication between Indonesian and Chinese staff members. Your fluency in Mandarin will be essential in this role, enabling you to provide comprehensive HR support to our Chinese colleagues and management.

Key responsibilities

• Develop and implement comprehensive HR policies, procedures and strategies aligned with Indonesian employment law and company values


• Manage the full recruitment lifecycle, including job advertising, candidate screening, interviewing and onboarding of new staff members


• Provide day-to-day HR support and guidance to employees on matters including employment contracts, benefits, leave, and workplace concerns


• Facilitate effective communication between Indonesian and Chinese staff, acting as a cultural liaison and interpreter where necessary


• Conduct performance management processes, including appraisals, goal-setting and development planning for all staff members


• Manage employee relations matters, including conflict resolution, disciplinary procedures and grievance handling


• Oversee payroll processing, benefits administration and ensure compliance with Indonesian labour regulations


• Design and deliver training and development programmes to support employee growth and skills enhancement


• Maintain accurate HR records, documentation and ensure data confidentiality and GDPR compliance


• Promote a positive workplace culture that values diversity, inclusion and cross-cultural understanding


• Collaborate with senior management on strategic HR initiatives and contribute to organisational planning

What we're looking for

• Fluent Mandarin Chinese speaker (both written and spoken) – essential for this role


• Minimum 5 years' experience in HR management roles, preferably within a healthcare, international or multicultural organisation


• In-depth knowledge of Indonesian employment law, labour regulations and compliance requirements


• Proven experience in recruitment, employee relations, performance management and HR policy development


• Strong understanding of Traditional Chinese Medicine (TCM) or healthcare industry context is highly desirable


• Excellent communication and interpersonal skills with the ability to work effectively across cultures


• Proficiency in using HR management systems and Microsoft Office applications


• Demonstrated ability to manage multiple priorities, work independently and meet deadlines


• Cultural sensitivity and genuine interest in facilitating cross-cultural collaboration and understanding


• Bachelor's degree in Human Resources Management, Business Administration or related field


• Professional HR certification (such as CHRP, CIPD or equivalent) is preferred

What we offer

• We believe in investing in our people and creating an environment where they can thrive both professionally and personally. We offer a competitive salary package commensurate with experience and qualifications.


• Our benefits include comprehensive health insurance coverage, professional development opportunities, paid annual leave and religious holidays in accordance with Indonesian law.


• We provide a supportive and inclusive workplace culture that values diversity and cross-cultural exchange.


• Staff members have access to our TCM wellness services at preferential rates, supporting your own health and wellbeing.


• We foster a collaborative team environment where your contributions are recognised and rewarded, and we encourage continuous learning through training programmes and career development initiatives.


• We are committed to maintaining a healthy work-life balance and creating a positive workplace where all employees feel valued and respected.