HR Generalist

PT Tink Tank Solusindo; Jakarta Barat; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

PT Tink Tank Solusindo is seeking an HR Generalist to manage day-to-day HR operations, administration, records, contracts, attendance, leave, and related documentation. You will oversee end-to-end recruitment for IT consulting roles, from sourcing to onboarding.

Collaborating with management to identify manpower needs, you will build a talent pipeline, handle employee relations, performance processes, and HR policy development while ensuring compliance with Indonesian regulations.

Qualifications

• Bachelor's degree in HR, psychology, management, business administration or a related field.
• Minimum 3-5 years of experience in HR Generalist / HRBP / HR Operations roles.
• Experience in IT consulting, technology, software, ERP, system integrator or professional services preferred.
• Experience handling HR for a company with ~30-100 employees is an advantage.
• Strong recruitment, employee relations, performance management and KPI knowledge.

Responsibilities

• Manage day-to-day HR operations, administration, employee records, contracts, attendance, leave, and HR documentation.
• Oversee end-to-end recruitment: sourcing, screening, interviewing, coordinating, onboarding.
• Collaborate with management to identify manpower needs and recruitment priorities.
• Recruit technical and non-technical roles including ERP/IT staff, sales, marketing and support.
• Develop and maintain a talent pipeline for current and future hiring needs.
• Monitor attendance, discipline, performance, and HR policy compliance.
• Develop, implement and maintain HR policies, procedures and SOPs.
• Support KPIs and performance appraisal processes; coordinate reviews.
• Identify training needs and coordinate relevant programs; support career development.
• Handle employee relations, conflicts, confidentiality, and disciplinary matters.

Skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Analytical skills

Independent worker

Education

Bachelor's degree in HR / related field

Tools

HRIS

Microsoft Office / Google Workspace

Job description

This is an HR Generalist role responsible for managing day-to-day HR operations, administration, employee records, contracts, attendance, leave, and other HR documentation. You will manage the end-to-end recruitment process, including sourcing, screening, interviewing, coordinating interviews, and onboarding. You will work closely with management and department heads to identify manpower requirements and recruitment priorities, and recruit technical and non-technical positions, particularly ERP Functional Consultants, Technical Consultants, Programmers, Sales & Marketing, and support positions.

Key responsibilities

Manage day-to-day HR operations, administration, employee records, contracts, attendance, leave, and other HR documentation.

Manage the end-to-end recruitment process, including sourcing, screening, interviewing, coordinating interviews, and onboarding.

Work closely with management and department heads to identify manpower requirements and recruitment priorities.

Recruit technical and non-technical positions, particularly ERP Functional Consultants, Technical Consultants, Programmers, Sales & Marketing, and support positions.

Develop and maintain a talent pipeline for current and future hiring needs.

Monitor employee attendance, discipline, performance, and compliance with company policies.

Develop, implement, and maintain HR policies, procedures, and SOPs.

Support the development and implementation of employee KPIs and performance appraisal processes.

Coordinate employee performance reviews and follow up on performance improvement requirements.

Identify employee training and development needs and coordinate relevant training programs.

Support employee career development and talent management initiatives.

Handle employee relations, concerns, conflicts, and disciplinary matters professionally and confidentially.

Develop employee engagement and company culture initiatives.

Prepare regular HR reports and provide HR-related insights to management.

Monitor HR metrics including headcount, turnover, absenteeism, recruitment, training, and employee performance.

Ensure HR practices and documentation comply with applicable Indonesian employment regulations.

Coordinate payroll and employee benefits administration with Finance or external providers.

Provide HR advice and support to management on employee-related matters.

Continuously improve HR processes to support the company's growth and organizational development.

Job Requirements

Bachelor's degree in Human Resources, Psychology, Management, Business Administration, or a related field.

Minimum 3-5 years of experience in HR Generalist / HR Business Partner / HR Operations roles.

Experience working in IT Consulting, Technology, Software, ERP, System Integrator, or Professional Services companies is highly preferred.

Experience handling HR for a company with approximately 30-100 employees is an advantage.

Experience managing technical, consulting, or project-based employees is preferred.

Good understanding of Indonesian employment regulations and HR practices.

Strong experience in recruitment and talent acquisition.

Experience in employee relations, performance management, and KPI implementation.

Good understanding of attendance, leave, payroll, compensation, and employee administration.

Strong communication and interpersonal skills.

Good problem-solving and analytical skills.

Strong organizational and time-management skills with attention to detail.

Able to work independently and take ownership of HR responsibilities.

Proactive, disciplined, professional, and able to maintain confidentiality.

Able to communicate effectively with employees at all levels, including management.

Firm but fair when dealing with employee discipline and company policies.

Good knowledge of Microsoft Office / Google Workspace.

Experience using HRIS or HR management systems is an advantage.

English proficiency is an advantage.

Preferred Candidate Profile

Hands-on HR professional who can manage both HR operations and people development.

Proactive and able to identify HR issues and recommend practical solutions.

Comfortable working in a fast-growing IT/ERP consulting environment.

Able to balance employee needs with company objectives.

Strong sense of responsibility, integrity, and confidentiality.

Interested in building HR processes and organizational culture rather than performing only administrative tasks.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

• Do you have Training Needs Analysis experience?
• Do you have KPI Development experience?
• Do you have Talent Assessment experience?
• How many years of HR Operations experience do you have?
• How many years experience in HR Development do you have?

Think Tank is a full service IT business solution company specializing in providing efficient, effective, and innovative business solutions. Think Tank has develop key strategic partnerships with proven ERP solution providers, such as: SAP, Acumatica, etc as their IT service solution providers. Think Tank provides business system integration, system implementation, IT outsourcing strategy, and custom software development. Our resources, skill sets, experiences, expertise in technologies, and proven unique approaches/methodologies distinguish us and help our clients to gain a competitive advantage. To know more detail about our company, please visit 8thinktank.com

Think Tank is a full service IT business solution company specializing in providing efficient, effective, and innovative business solutions. Think Tank has develop key strategic partnerships with proven ERP solution providers, such as: SAP, Acumatica, etc as their IT service solution providers. Think Tank provides business system integration, system implementation, IT outsourcing strategy, and custom software development. Our resources, skill sets, experiences, expertise in technologies, and proven unique approaches/methodologies distinguish us and help our clients to gain a competitive advantage. To know more detail about our company, please visit 8thinktank.com

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