Hotel Reservations Specialist — Front Office

Tropical Infusions; Kuta; On-site; IDR 55,800,000 - 133,920,000; Full time

Job summary

Tropical Infusions in Bali is seeking a Front Office Reservations staff to handle OTAs, PMS, and face-to-face guest interactions. We require strong computer skills, clear spoken and written English, and a great attitude.

Attention to detail is essential for delivering exceptional service in a fast-paced environment. You will collaborate with the sales team, update reservations in the PMS, and ensure accuracy in guest records while upholding brand standards and local regulations.

Job description

Tropical Infusions in Bali is seeking a Front Office Reservations staff to handle OTAs, PMS, and face-to-face guest interactions. We require strong computer skills, clear spoken and written English, and a great attitude.

Attention to detail is essential for delivering exceptional service in a fast-paced environment. You will collaborate with the sales team, update reservations in the PMS, and ensure accuracy in guest records while upholding brand standards and local regulations.