Hotel Operations Leader: Safety, Quality & Guest Experience

PT Hexpharm Jaya Laboratories; Cikarang; Sur place; IDR 400 000 000 - 800 000 000; Plein temps

Résumé du poste

Four Points by Sheraton Cikarang seeks an experienced Hotel Manager to lead property operations, ensuring exceptional service and financial performance. The role focuses on managing Front Office, Housekeeping, Food & Beverage, and Engineering with a strategic, brand-aligned approach.

The candidate should have pre-opening or conversion experience, strong leadership, and fluency in Bahasa Indonesia to drive guest satisfaction and team engagement.

Qualifications

• Experience managing hotel operations and teams.
• Bachelor's or higher in Business Administration, Hotel/Restaurant Management, or related field.
• Proficiency in Bahasa Indonesia.

Responsabilités

• Lead property operations to meet brand service expectations.
• Manage profitability and departmental budgets.
• Direct human resources activities and staff development.
• Collaborate with executives to implement service strategy and brand initiatives.

Connaissances

Hotel management

Pre-opening experience

Bahasa Indonesia proficiency

Formation

Bachelor’s degree in Business Administration / Hotel Management

2-year degree in related field

Description du poste

Four Points by Sheraton Cikarang seeks an experienced Hotel Manager to lead property operations, ensuring exceptional service and financial performance. The role focuses on managing Front Office, Housekeeping, Food & Beverage, and Engineering with a strategic, brand-aligned approach.

The candidate should have pre-opening or conversion experience, strong leadership, and fluency in Bahasa Indonesia to drive guest satisfaction and team engagement.