Hotel Operations Leader | General Manager

Pt Indonesia Bole Yuma Human Resources Group; Indramayu; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

Four Points by Sheraton Cikarang seeks a seasoned Hotel Manager to lead property operations, focusing on guest satisfaction, revenue growth, and cost control. The role requires coordination across Front Office, Housekeeping, F&B, Engineering, and Events, with a clear line to the executive committee.

The candidate should have Indonesia-experience in hotel management, with strong Bahasa Indonesia communication and a track record in managing budgets and staff performance.

Qualifications

• Proven leadership in hotel operations.
• Strong budgeting and financial acumen.
• Excellent communication with staff and guests.
• Focus on guest satisfaction and revenue growth.

Responsibilities

• Lead hotel operations to maximize guest satisfaction and financial performance.
• Oversee Front Office, Housekeeping, Food & Beverage, Engineering and related departments.
• Develop and implement annual operating plans and budgets.
• Coach leadership team and ensure staff performance and development.

Skills

Leadership

Budgeting

Communication

Guest service

Strategic thinking

Education

2-year degree in Business Administration/Hotel management

4-year bachelor's degree in Business Administration/Hotel management

Job description

Four Points by Sheraton Cikarang seeks a seasoned Hotel Manager to lead property operations, focusing on guest satisfaction, revenue growth, and cost control. The role requires coordination across Front Office, Housekeeping, F&B, Engineering, and Events, with a clear line to the executive committee.

The candidate should have Indonesia-experience in hotel management, with strong Bahasa Indonesia communication and a track record in managing budgets and staff performance.