Hotel General Manager – Operations Leader

Pt Sukma Karya Tama; Subang; On-site; IDR 500,000,000 - 900,000,000; Full time

Job summary

Four Points by Sheraton Cikarang seeks an experienced Hotel Manager to lead property operations, including Front Office, Housekeeping, Food and Beverage, and Recreation, with focus on delivering exceptional guest experiences and financial performance. The role emphasizes strategic leadership, budget adherence, and team development within a bustling industrial corridor location.

The candidate should have Indonesian language proficiency, a background in hotel management, and significant experience

Qualifications

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area.
• OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.

Responsibilities

• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Reviews financial reports and statements to determine how Operations is performing against budget.
• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
• Develops an operational strategy that is aligned with the brand's business strategy and leads its execution.
• Makes and executes key decisions to keep property moving forward towards achievement of goals.

Skills

Hotel management

Pre-opening experience

Bahasa Indonesia

Education

2-year degree

4-year bachelor's degree

Job description

Four Points by Sheraton Cikarang seeks an experienced Hotel Manager to lead property operations, including Front Office, Housekeeping, Food and Beverage, and Recreation, with focus on delivering exceptional guest experiences and financial performance. The role emphasizes strategic leadership, budget adherence, and team development within a bustling industrial corridor location.

The candidate should have Indonesian language proficiency, a background in hotel management, and significant experience