Head of Service

Pengiklan Anonim; Jakarta Utara; On-site; IDR 334,800,000 - 669,600,000; Full time

Job summary

Company Group is hiring an experienced professional to lead service and parts strategy within the automotive sector. The role focuses on budgeting, planning, and coordinating with R&D, finance, and logistics to ensure timely delivery of parts and effective training targets.

The ideal candidate has a minimum of a bachelor’s or diploma in mechanical, industrial, or electrical engineering, and at least 10 years in automotive manufacturing, with strong SAP skills and a proven record of

Qualifications

• Bachelor's or diploma in mechanical/industrial/electrical engineering is required.
• Minimum 10 years of experience in automotive or manufacturing industries.
• Ability to work under pressure, strong teamwork and solid technical knowledge.

Responsibilities

• Create service & parts strategy, annual budget, and support program strategy.
• Create sales & training targets.
• Supervision and coordination with related parties.
• Monitoring and evaluation, visiting area, create analysis, action and provide solution.
• Conduct evaluation and create reports weekly or monthly.
• Support management with EHS, ISO, IATF, TPM and TQM.
• Capable to arrange team of inventory management for spare parts.
• Strong experience in managing spare parts logistics and strategy.
• Customer-focused orientation and accurate on-time delivery.
• Coordinate with R&D and finance in compiling catalogs and price lists.
• Coordinate with Warehouse Section in fulfilling consumer orders.
• Planning and control in setting targets and budget for spare parts.
• Market monitoring & dealer inventory level evaluation.

Skills

Under pressure

Teamwork

Technical knowledge

Education

Bachelor's/Diploma in Mechanical/Industrial/Electrical Engineering

Tools

SAP

Job description

Careers at Company Group are characterized by the many experiences of people we have in the company. These experiences are supported by training, working on projects and growing skills on the job. We value loyalty to our business and provide career opportunities and promote people from within the organization wherever possible. When this is not possible, we seek the very best candidates to join us. We see alignment with the business as equally important as passion, and the ability to take on challenges to deliver results.

Requirements:

Have a minimum bachelor's degree / Diploma in Mechanical / Industrial / Electrical Engineering

Have at least 10 years of experience in Automotive / Manufacturing Industry

Capable of working well under pressure, team working, relevant technical knowledge

Familiar with SAP

Responsibilities:

Create service & parts strategy, annual budget, support program strategy.

Create sales & training targets.

Supervision and coordination with related parties.

Monitoring and evaluation, visiting area, create analysis, action and provide solution.

Conduct evaluation and create report every week/month

Support management with EHS, ISO, IATF, TPM and TQM

Capable to arrange team of inventory management for spare parts

Strong experience in managing spare parts logistics and strategy

Oriented in costumer focus and accurate time delivery

Coordination with R&D and finance in compiling catalogs and price lists

Coordination with the Warehouse Section in fulfilling consumer orders

Planning and control in setting targets and budget for spare parts

Market monitoring & dealer inventory level evaluation