HEAD OF RECOVERY (MOTORCYCLE)

PT Mega Central Finance; Jakarta Barat; On-site; IDR 279,000,000 - 468,720,000; Full time

Job summary

PT Mega Central Finance mencariManajer Recovery untuk merencanakan, memantau, dan mengoptimalkan proses Collection Recovery sesuai regulasi dan kebijakan perusahaan. Peran ini juga memberi rekomendasi perbaikan proses untuk meningkatkan kualitas operasi pemulihan.

Anda akan mengembangkan strategi pemulihan, memantau program, dan menetapkan target tim di tingkat nasional. Posisi ini menuntut pengalaman minimal 5 tahun di bidang koleksi/recovary, pemahaman kuat terhadap regulasi pembiayaan, serta

Qualifications

• Gelar Sarjana di bidang Bisnis/Manajemen atau bidang terkait.
• Pengalaman minimal 5 tahun sebagai manajer di bidang collection/recovery.
• Pemahaman kuat terhadap regulasi industri keuangan.

Responsibilities

• Mengembangkan dan menerapkan strategi koleksi untuk mencegah keterlambatan dan pemulihan.
• Memantau pelaksanaan program kerja Divisi Collection Recovery.
• Menetapkan target tim dan strategi operasional sesuai periode.
• Melakukan evaluasi harian, mingguan, dan bulanan kinerja kolektor.
• Memantau produktivitas tim nasional dan rekomendasikan solusi kepada Direktur.
• Menilai kinerja kolektor cabang dan eksternal untuk insentif.
• Merekomendasikan perbaikan kebijakan dan SOP terkait Collection Recovery.
• Menganalisis, meningkatkan, dan mengembangkan sistem Collection Recovery.
• Mengontrol penggunaan anggaran Divisi sesuai rencana.
• Menganalisis laporan evaluasi eksternal collector untuk kelanjutan kerja sama.

Skills

Kepemimpinan

Analitis

Pemecahan masalah

Keterampilan komunikasi

Education

Sarjana (S1) di Bisnis/Manajemen/bidang terkait

Tools

Microsoft Office

Job description

Responsible for planning, monitoring, and ensuring the effective execution of collection activities in compliance with applicable regulations and company policies. The role also provides recommendations for process improvements, procedures, and policies to maintain and enhance the quality and effectiveness of Collection Recovery operations.

Develop and implement effective Collection Recovery strategies to achieve management targets and optimize overall collection performance.

Key Responsibilities

Develop and formulate strategies and concepts for overdue prevention, reduction, and recovery improvement.

Monitor the implementation and effectiveness of work programs carried out by the Collection Recovery Division.

Set team targets and strategies, including performance targets to be achieved within specific periods.

Conduct regular daily, weekly, and monthly evaluations of nationwide Collection Recovery performance.

Monitor nationwide team productivity on a regular basis to ensure team performance and quality. Identify any decline in productivity, promptly communicate findings to the Director, and propose appropriate solutions.

Evaluate the productivity of branch and/or external collectors to support the development of appropriate incentive schemes for the Collection team.

Review and recommend improvements to the Company's applicable Collection Recovery policies, regulations, and Standard Operating Procedures (SOPs).

Analyze, improve, and develop the Collection Recovery system to enhance operational efficiency and support business processes.

Monitor the Division's budget utilization against approved regulations, programs, and operational plans.

Analyze external collector evaluation reports to determine whether to extend or renew the existing cooperation.

Minimum Bachelor’s Degree (S1) in Business, Communication, Management, or a related field. Other educational backgrounds may be considered if supported by relevant work experience.

Minimum 5 years of managerial experience in collection services, asset recovery, credit recovery, or risk management, preferably within the financing industry.

Strong knowledge of regulations governing financing companies and related industry requirements.

Good understanding of the financing industry, including collection and recovery processes.

Strong capability in division development, including strategy, process improvement, and team performance management.

Strong analytical and problem-solving skills, with the ability to identify root causes and develop effective solutions.

Good understanding of collection procedures and practices in compliance with applicable laws and regulations.

Strong leadership and communication skills, with the ability to manage teams and collaborate effectively with internal and external stakeholders.

Your application will include the following questions:

• Berapa gaji bulanan yang kamu inginkan?
• Kualifikasi mana yang kamu miliki?
• How many years' experience do you have as a Recovery Manager?
• Apakah kamu bersedia bepergian untuk pekerjaan ini saat dibutuhkan?
• Berapa tahun pengalaman kerjamu dalam bidang piutang usaha?
• Produk Microsoft Office apa saja di bawah ini yang bisa kamu gunakan?
• Apakah kamu bersedia bekerja di luar jam kerja biasa saat dibutuhkan? (cth. akhir pekan, malam hari, hari libur nasional)