Head of Operations: Scale Retail & Build Digital Sales

CV Suki Duniaku; Provinsi Bali; On-site; IDR 360,000,000 - 600,000,000; Full time

Job summary

CV Suki Duniaku is seeking an experienced Head of Operations in Bali to lead and strengthen all operational functions across our growing retail footprint. You will supervise store, warehouse, purchasing, and logistics teams, and build the foundation for a digital sales expansion.

The role requires 5–8 years in operations, strong leadership, and deep knowledge of retail operations, inventory control, and cost management. English and Bahasa Indonesia skills are essential.

Qualifications

• Minimum 5–8 years of experience in operations management.
• Experience supervising managers, team leaders, and operational teams.
• Strong understanding of retail operations, warehouse, inventory, purchasing, and logistics.
• Ability to build and implement SOPs and operational systems.
• Fluent in English and Bahasa Indonesia.

Responsibilities

• Lead overall business operations across current and future functions.
• Oversee Retail Store Manager, Warehouse Manager, Purchasing Officer, and Logistics.
• Develop Inventory Control function and KPI reporting.
• Prepare for future Digital Sales and integrated management systems.
• Establish SOPs, controls, and cost efficiency across departments.
• Coordinate cross‑functional teams and ensure accountability.
• Prepare organizational structure for future growth and store openings.
• Report to Owner and drive operational readiness.

Skills

Operations management

Multi-store retail

Leadership

Process improvement

Cost control

Strategic planning

Education

Bachelor's degree in Business/Operations

Job description

CV Suki Duniaku is seeking an experienced Head of Operations in Bali to lead and strengthen all operational functions across our growing retail footprint. You will supervise store, warehouse, purchasing, and logistics teams, and build the foundation for a digital sales expansion.

The role requires 5–8 years in operations, strong leadership, and deep knowledge of retail operations, inventory control, and cost management. English and Bahasa Indonesia skills are essential.