Operational Manager

BOEMI Botanicals Bali; Provinsi Bali; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

BOEMI Botanicals Bali is seeking an Operational Manager to supervise two store locations, streamline daily operations, and maintain high standards across events and retail activities. You will set KPIs, manage inventory, lead and train staff, and coordinate scheduling to ensure smooth execution, exceptional customer service, and consistent brand experience in Bali.

The role requires a proactive leader with strong organizational skills, willingness to travel between sites, and flexibility to work

Qualifications

• Bachelor's degree in Business Administration, Management, Marketing, Hospitality, or related field.
• Fluency in English (spoken and written).
• Based in Bali or willing to relocate immediately.

Responsibilities

• Oversee day-to-day operations across two store locations ensuring smooth execution and adherence to standards.
• Set operational KPIs, monitor daily sales targets, and implement strategies to drive revenue and foot traffic.
• Manage stock inventory across stores and event inventories to prevent stockouts or overstocking.
• Lead staff scheduling, shift rosters, evaluations, and training for product knowledge and customer service excellence.
• Plan stock levels for events and pop-ups based on target sales and historical data.

Skills

Retail Operations

Store Management

Event Management

Leadership

Inventory Control

Customer Service

Education

Bachelor's degree in Business Administration/Management/Marketing/Hospitality or related

Job description

We are looking for an Operational Manager to oversee and streamline day-to-day operations across both store locations to ensure smooth execution, efficiency, and adherence to company standards.

Key responsibilities

Oversee and streamline day-to-day operations across both store locations to ensure smooth execution, efficiency, and adherence to company standards

Set operational KPIs for store teams, monitor daily sales targets, and implement strategies to drive revenue and customer foot traffic

Manage overall stock inventory levels across both stores and event inventories to prevent stockouts or overstock situations

Manage staff scheduling, shift rosters, performance evaluations, and training programs focused on product knowledge and customer service excellence

Estimate, plan, and allocate optimal product stock levels specifically dedicated to upcoming events and pop-up activations based on target sales and historical data

About you

Bachelor's degree in Business Administration, Management, Marketing, Hospitality, or a related field

Fluency in English (both spoken and written)

Currently residing in or based in Bali (or willing to relocate immediately)

Minimum 1–2 years of experience in Retail Operations, Store Management, or Event Management (at least 2 years in a supervisory or managerial role preferred)

High mobility to travel regularly between the two store locations and event venues

Flexibility to work non-traditional hours, including weekends, evenings, and public holidays (especially during peak retail seasons or major events)

Result-oriented, highly organized, and detail-driven with a strong sense of ownership

Strong ability to recruit, train, lead, and mentor store staff and event execution crews across multiple locations

Deep understanding of daily store management, inventory control, stock replenishment, visual merchandising, and customer service excellence

Competitive Compensation and Flexibility

Your application will include the following questions:

• Pernyataan mana di bawah ini yang paling mendeskripsikan hakmu bekerja di Indonesia?
• Berapa gaji bulanan yang kamu inginkan?
• Berapa tahun pengalaman kerjamu sebagai manajer operasional?
• Kualifikasi mana yang kamu miliki?
• How many years' experience do you have in a Retail Management Role?
• Pernahkah kamu mendapatkan pekerjaan yang bertanggung jawab untuk kontrol stok?