Head of Business

Siloam Hospitals Group; Banjarmasin; On-site; IDR 450,000,000 - 650,000,000; Full time

Job summary

Siloam Hospitals Group is seeking a seasoned business development leader to drive hospital growth through strong sales and marketing strategies. You will lead department heads, align with corporate targets, build key local partnerships, and develop service packages to attract patients while ensuring regulatory compliance.

You'll partner with HU management to deliver objectives and improve financial and clinical performance across the hospital network.

Qualifications

• 5–8 years in a sales and marketing role within healthcare.
• Experience in patient insights, product development, pricing and market intelligence.
• Strong communication with senior management and external stakeholders.
• Knowledge of healthcare regulations and accreditation standards.

Responsibilities

• Achieve hospital business targets with a strong strategy for the hospital area.
• Provide leadership to Heads of Department to implement commercial strategies.
• Advise HU management on financial and clinical performance of the hospital.
• Partner with HU management to deliver business objectives and plans.
• Build relationships with local partners and insurers to support goals.
• Formulate marketing strategies to increase awareness and attract business.
• Develop medical service packages (e.g., MCUs, maternity, vaccinations).
• Collaborate with Regional BD to implement sales and marketing strategy.

Skills

Sales

Marketing exposure

B2B sales

Strategic pricing

Business intelligence

Communication skills

Healthcare regulations

Education

Bachelor/Master in Business Admin/Healthcare Admin/Finance

Job description

• Ensure the achievement of hospital business targets by implementing a strong business strategy in the hospital area. Ensure hospital financial performance and compliance with overall financial impact, gross margin, etc. Responsible for maintaining a high level of hospital compliance with established Group commercial standards, policies and procedures.
• Provide leadership and guidance in directing and developing each Head of Department to ensure the Hospital's commercial strategies, plans and initiatives are established and implemented effectively in line with approved budgets, agreed performance targets as well as applicable regulatory requirements.
• Act as a trusted business advisor and provide insight to HU management in driving the full performance (financial, clinical, etc.) of the Hospital.
• Partner with HU management to facilitate delivery of business objectives. Drive organizational performance by participating in the implementation of business plans, evaluations and recommendations.
• Build relationships with strategic local partners (companies, insurance agents, embassies, etc.) to achieve hospital business goals.
• Responsible for formulating marketing strategies to increase awareness and attract business through marketing tactics.
• Responsible for formulating strategies in accordance with Hospital Strategy, Priorities and Company Income Targets/Insurance Accounts and References.
• Encourage and maintain business relationships with Companies / Insurance (potential and existing with local scale businesses).
• Work closely with the Head of Support and Services in driving ancillary and medical services business, for example. by developing different medical service packages that cater to different patient needs, e.g. Gender specific MCUs, maternity packages, vaccinations, etc.
• Partner with Regional BD in implementing Sales and Marketing Strategy.

Qualifications

• Bachelor/ Master Degree from Business Administration, Healthcare Administration, Finance, or any related major
• Have minimum 5-8 years experience in a relevant discipline with a strong Sales background and adequate exposure in Marketing (B2B sales background with marketing exposure)
• Have experience across patient, customer insights, product development, strategic pricing, and business/market intelligence.
• Excellent verbal and written communication skills for interacting with senior management, staff, and external stakeholders.
• Understanding of healthcare regulations and accreditation standards affecting hospital business operations.