Guest Service Assistant Manager

Lumeira Wellness; Indonesia; On-site; IDR 39,060,000 - 72,540,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid vacation and sick leave

Training and professional development

Supportive team environment

Job summary

Lumeira Wellness in Denpasar seeks a dedicated Social Services Assistant to support operations and help individuals and families access essential services within the community.

You will work under the guidance of social workers and case managers, providing direct support and administrative tasks to ensure timely, compassionate assistance for clients.

Qualifications

• High school diploma or equivalent; further education in a related field is a plus.
• Previous experience in an administrative or support role, preferably in a social services setting.
• Strong organizational skills and attention to detail.
• Good communication and interpersonal abilities.

Responsibilities

• Assist clients in completing applications for benefits and services.
• Provide information and referrals to community resources and support programs.
• Schedule appointments and follow up with clients to ensure service delivery.
• Maintain client files and update records accurately in the agency's system.
• Support social workers and case managers with administrative tasks and client outreach.

Skills

Strong organizational skills

Good communication

Interpersonal abilities

Education

High school diploma or equivalent

Job description

Our client is looking for an attentive and dedicated Social Services Assistant to support their operations in Denpasar . This role is integral to providing essential assistance to individuals and families in the community, helping them navigate various social support systems. You will work under the guidance of social workers and case managers, providing direct support and administrative assistance to ensure clients receive the help they need efficiently and compassionately. This is a fantastic opportunity to contribute directly to community well-being.

About the Role

Our client is looking for an attentive and dedicated Social Services Assistant to support their operations in Denpasar . This role is integral to providing essential assistance to individuals and families in the community, helping them navigate various social support systems. You will work under the guidance of social workers and case managers, providing direct support and administrative assistance to ensure clients receive the help they need efficiently and compassionately. This is a fantastic opportunity to contribute directly to community well-being.

Key Responsibilities

• Assist clients in completing applications for benefits and services.
• Provide information and referrals to community resources and support programs.
• Schedule appointments and follow up with clients to ensure service delivery.
• Maintain client files and update records accurately in the agency's system.
• Support social workers and case managers with administrative tasks and client outreach.

Requirements

• High school diploma or equivalent; further education in a related field is a plus.
• Previous experience in an administrative or support role, preferably in a social services setting.
• Strong organizational skills and attention to detail.
• Good communication and interpersonal abilities.
• Familiarity with the Denpasar community and its resources is beneficial.

Benefits

• Monthly salary based on experience.
• Comprehensive health insurance package.
• Paid vacation and sick leave.
• Training and professional development opportunities.
• A supportive team environment dedicated to social good.