Direct Field Sales & Community Partnerships

Pt Astra Sedaya Finance (Astra Credit Companies); Batam; On-site; IDR 66,960,000 - 100,440,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Health programs

Team environment

Community impact

Job summary

Pt Astra Sedaya Finance (Astra Credit Companies) is seeking a dedicated Social Worker to join the Community & Social Care team in Batam, Riau Islands. The role focuses on connecting with vulnerable populations, providing essential support, and fostering community well-being.

The position involves assessing needs, developing intervention plans, and linking individuals and families with resources. Collaboration with a passionate team is central to delivering social impact.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or related field.
• Minimum of 2 years of experience in social work or community outreach.
• Strong understanding of social welfare systems and community resources in Batam.
• Excellent communication, interpersonal, and active listening skills.
• Ability to work with diverse populations and handle sensitive situations with empathy and professionalism.
• Proficiency in standard office software and client management systems.

Responsibilities

• Conduct comprehensive needs assessments for individuals and families within the community.
• Develop and implement individualized care plans and intervention strategies.
• Provide counseling and support services to clients facing social, emotional, or economic challenges.
• Liaise with government agencies, NGOs, and other service providers to facilitate client access to resources.
• Organize and lead community engagement initiatives and workshops.
• Maintain accurate and confidential client records and progress reports.

Skills

Communication skills

Interpersonal skills

Active listening

Education

Bachelor's degree in Social Work, Psychology, Sociology, or related field

Job description

Social Worker

Our client is seeking a dedicated Social Worker to join their Community & Social Care team in Batam, Riau Islands. This vital role focuses on connecting with vulnerable populations, providing essential support services, and fostering community well‑being. You will be instrumental in assessing needs, developing intervention plans, and linking individuals and families with appropriate resources. This position offers a unique opportunity to make a tangible difference within the local community, working collaboratively with a passionate team committed to social impact and client advocacy, and contributing to the development of effective outreach programs.

Key Responsibilities

• Conduct comprehensive needs assessments for individuals and families within the community.
• Develop and implement individualized care plans and intervention strategies.
• Provide counseling and support services to clients facing social, emotional, or economic challenges.
• Liaise with government agencies, NGOs, and other service providers to facilitate client access to resources.
• Organize and lead community engagement initiatives and workshops.
• Maintain accurate and confidential client records and progress reports.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 2 years of experience in social work or community outreach.
• Strong understanding of social welfare systems and community resources in Batam.
• Excellent communication, interpersonal, and active listening skills.
• Ability to work with diverse populations and handle sensitive situations with empathy and professionalism.
• Proficiency in standard office software and client management systems.

Benefits

• Competitive salary package commensurate with experience.
• Opportunities for professional development and training in social work methodologies.
• Health and wellness programs to support employee well‑being.
• A collaborative and supportive work environment with a focus on teamwork.
• The satisfaction of making a significant positive impact on the lives of community members.