Guest Experience Server – Alcohol Service & POS Expert

Rockshop Batam; Batam; Presencial; IDR 44 640 000 - 78 120 000; Tempo integral

Resumo da oferta

Hard Rock Cafe Batam is inviting hospitality team members to join our dynamic venue, delivering exceptional guest experiences in a vibrant cafe setting.

In this role you will handle proficient POS transactions, check IDs for legal drinking age, and demonstrate responsible alcohol service while sharing extensive product knowledge. You will answer guest questions accurately and ensure every guest leaves with a memorable experience.

Responsabilidades

• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under the legal drinking age.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create Raving Fans.

Descrição da oferta de emprego

Hard Rock Cafe Batam is inviting hospitality team members to join our dynamic venue, delivering exceptional guest experiences in a vibrant cafe setting.

In this role you will handle proficient POS transactions, check IDs for legal drinking age, and demonstrate responsible alcohol service while sharing extensive product knowledge. You will answer guest questions accurately and ensure every guest leaves with a memorable experience.