Bar Experience: Craft Memorable Drinks & Service

Mövenpick Hotels & Resorts; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 13,776,000 - 19,286,000; Full time

Job summary

Aloft Hotels in Surabaya seeks a Guest Service Expert to create memorable dining experiences. From setting tables, communicating with the kitchen, to interacting with guests and delivering service, you play a key role in hospitality.

This non-management role emphasizes safety, quality standards, professional appearance, and teamwork. The position requires standing and walking, with occasional lifting; a friendly, proactive attitude helps guests feel welcome.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Set tables, communicate with the kitchen, interact with guests, and serve guests to ensure a memorable dining experience.
• Manage the menu information and coordinate with kitchen staff to deliver smooth service.
• Uphold quality standards, maintain safety, and ensure professional appearance and communications.
• Move, lift, carry, push, and pull objects up to 50 pounds with assistance as needed.

Job description

Aloft Hotels in Surabaya seeks a Guest Service Expert to create memorable dining experiences. From setting tables, communicating with the kitchen, to interacting with guests and delivering service, you play a key role in hospitality.

This non-management role emphasizes safety, quality standards, professional appearance, and teamwork. The position requires standing and walking, with occasional lifting; a friendly, proactive attitude helps guests feel welcome.