Field Sales Representative

Pt. Mega Lighterindo Internusa; Jawa Barat; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

Marriott International in Jakarta invites applications for a Sales Executive at the Jakarta Marriott Hotel Gelora. The role focuses on maximizing revenue with effective sales techniques, up-selling, and maintaining guest loyalty while supporting the Sales & Marketing team.

The ideal candidate has at least 2 years of related experience, a high school diploma or GED, and is ready to contribute in a dynamic hotel environment. This is a non-management, full-time position located in Central Jakarta.

Qualifications

• High school diploma or GED.
• At least 2 years of related work experience.
• No supervisory experience required.
• License or Certification: None

Responsibilities

• Resolve guest calls, requests, or problems using sales techniques to maximize revenue.
• Upsell and promote brand image to guests.
• Process reservations, changes, and cancellations received by phone, fax, or mail.
• Enter Marriott Rewards information into software when taking guest reservations.
• Assist Sales & Marketing with general office duties and admin tasks.

Skills

Sales & Marketing

Education

High school diploma or GED

Job description

Sales Executive - Jakarta Marriott Hotel Gelora

Central Jakarta Marriott

Posted 6 days ago

Job Description

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Jl. Gelora V No.15, Central Jakarta, Jakarta, Indonesia, 10270
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up‑selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
**PREFERRED QUALIFICATIONS**
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non