Guest Experience Lead - Food Expeditor & Flow Optimizer

LYD Group; Kuta; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

LYD Group is seeking a Guest Flow and Service Coordinator in Bali to oversee order movement from kitchen to dining area and ensure timely, accurate delivery. You will work closely with kitchen staff to maintain quality and presentation while supporting the front-of-house team.

The role requires hospitality experience, supervisory exposure, strong communication, and meticulous attention to detail. Proficiency with POS systems and a calm, service-driven approach are essential for success.

Qualifications

• Experience in hospitality or F&B service with supervisory exposure.
• Proven experience in public relations or related fields.
• Excellent communication and organizational skills.
• Ability to thrive in a fast-paced environment.
• Attention to detail and commitment to food quality and safety.
• Proficiency in using POS systems and related technology.

Responsibilities

• Coordinate and manage the flow of orders from kitchen to dining area.
• Inspect dishes for presentation, portions and standards.
• Monitor timing and optimize order flow during peak hours.
• Ensure guest requests and dietary restrictions are met.
• Work with front-of-house to address guest concerns about timing.

Skills

Hospitality experience

Public relations

Excellent communication

Organizational skills

Attention to detail

Food safety

Education

Supervisory hospitality exposure

Tools

POS systems

Job description

LYD Group is seeking a Guest Flow and Service Coordinator in Bali to oversee order movement from kitchen to dining area and ensure timely, accurate delivery. You will work closely with kitchen staff to maintain quality and presentation while supporting the front-of-house team.

The role requires hospitality experience, supervisory exposure, strong communication, and meticulous attention to detail. Proficiency with POS systems and a calm, service-driven approach are essential for success.