Guest Experience Host - Bali | Flexible Shifts

Mano Beach House; Provinsi Bali; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Mano Beach House in Badung, Bali, seeks a friendly Host to be the first contact for guests, setting the tone for a memorable dining experience. You will manage reservations, seat guests, and coordinate with the team to ensure smooth service.

Ideal candidates excel in customer service, communication, and multitasking, with experience in reservation systems and POS. This full-time role requires a professional appearance and a guest-first attitude in a relaxed, upmarket beach setting.

Qualifications

• Experience as a Host/Hostess in hospitality.
• Excellent communication and customer service skills.
• Ability to multi-task during busy service periods.
• Proficiency with reservation systems and POS technology.

Responsibilities

• Greeting guests warmly and managing reservations to optimise seating flow.
• Seat guests promptly, matching tables to party size and preferences.
• Manage waiting lists and communicate realistic wait times.
• Coordinate with front-of-house and kitchen teams for smooth service.
• Take accurate reservations by phone or in person and keep records.
• Attend to guest requests promptly with professionalism and discretion.
• Maintain a clean, welcoming reception area and assist with coat management.
• Support colleagues to ensure seamless guest experiences.
• Adhere to health, safety and hygiene standards per policy and local regulations.

Skills

Customer service

Communication

Multi-tasking

POS familiarity

Reservation systems

Tools

Reservation software

Job description

Mano Beach House in Badung, Bali, seeks a friendly Host to be the first contact for guests, setting the tone for a memorable dining experience. You will manage reservations, seat guests, and coordinate with the team to ensure smooth service.

Ideal candidates excel in customer service, communication, and multitasking, with experience in reservation systems and POS. This full-time role requires a professional appearance and a guest-first attitude in a relaxed, upmarket beach setting.