Guest Experience & Front Desk Specialist

Pengiklan Anonim; Jakarta Selatan; On-site; IDR 39,060,000 - 72,540,000; Full time

Job summary

Pengiklan Anonim is seeking a professional receptionist to warmly greet visitors and manage front desk operations in Jakarta Selatan. The role requires coordinating with staff, screening and directing calls, and maintaining a tidy reception area with essential stationery.

The ideal candidate will handle information requests in person and by email/phone, manage mail and scheduling, and help ensure office security and orderly daily operations.

Qualifications

• Minimum diploma from any major.
• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Strong written and verbal communication skills and proactive problem solving.
• Excellent organizational skills and ability to multitask with time management.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office; answer, screen and forward incoming phone calls.
• Ensure reception area is tidy with necessary stationery and materials.
• Provide basic information in-person and via phone/email; receive, sort and distribute daily mail/deliveries; update calendars and meeting room schedules.
• Maintain office security by following safety procedures and controlling access via the reception desk; monitor logbook and issue visitor badges.
• Perform other clerical duties such as filing, photocopying, transcribing and faxing.

Skills

Microsoft Office

Communication skills

Organizational skills

Multitasking

Office equipment handling

Education

Diploma (any major)

Job description

Pengiklan Anonim is seeking a professional receptionist to warmly greet visitors and manage front desk operations in Jakarta Selatan. The role requires coordinating with staff, screening and directing calls, and maintaining a tidy reception area with essential stationery.

The ideal candidate will handle information requests in person and by email/phone, manage mail and scheduling, and help ensure office security and orderly daily operations.