Front Desk & Visitor Experience Specialist

MidPlaza Holding; Kemayoran; On-site; IDR 61,380,000 - 83,700,000; Full time

Job summary

MidPlaza Holding in Jakarta seeks a proactive Receptionist to welcome guests, manage the front desk, and coordinate with tenants and visitors. You will handle calls, register visitors in the VMS, and maintain a tidy, well-organized reception area.

The ideal candidate should have a Diploma (D3) or equivalent, strong English communication, a professional appearance, and a service-oriented attitude. Prior front office or customer service experience is a plus, with MS Office proficiency expected.

Qualifications

• Excellent communication and interpersonal skills with a professional, service-oriented attitude.
• Well-groomed with professional appearance.
• Proficient in English, both spoken and written.

Responsibilities

• Welcome guests and visitors, ensuring a positive first impression.
• Maintain a clean, organized reception area and handle front-desk tasks.
• Answer calls, take messages, and direct inquiries appropriately.
• Register visitors in the Visitor Management System (VMS) and verify identity.
• Coordinate with security and tenants, and provide necessary guidance.

Skills

Communication

Interpersonal skills

Teamwork

Service-oriented

Education

Diploma (D3) or equivalent

Tools

MS Office

Job description

MidPlaza Holding in Jakarta seeks a proactive Receptionist to welcome guests, manage the front desk, and coordinate with tenants and visitors. You will handle calls, register visitors in the VMS, and maintain a tidy, well-organized reception area.

The ideal candidate should have a Diploma (D3) or equivalent, strong English communication, a professional appearance, and a service-oriented attitude. Prior front office or customer service experience is a plus, with MS Office proficiency expected.