Guest Experience Expert - Bali (Korean Speaker)

Sofitel; Kota Batu; On-site; IDR 50,220,000 - 72,540,000; Full time

Job summary

Sofitel Bali invites applications for a Guest Experience Expert - GRO, Korean Speaker. You’ll be on your feet guiding guests, coordinating services, and helping to ensure a memorable stay while upholding Sofitel standards.

This role emphasizes hospitality excellence, handling guest requests, and contributing to smooth operations across Rooms & Guest Services. A hands-on, professional appearance is required for success while maintaining safety and security standards.

Qualifications

• Education: High school diploma or G.E.D. equivalent.

Responsibilities

• Guide guests through their stay and ensure a memorable experience.
• Process operational needs and fulfill guest requests.
• Complete reports and share highlights of the local area with guests.

Education

High school diploma or G.E.D. equivalent

Job description

Sofitel Bali invites applications for a Guest Experience Expert - GRO, Korean Speaker. You’ll be on your feet guiding guests, coordinating services, and helping to ensure a memorable stay while upholding Sofitel standards.

This role emphasizes hospitality excellence, handling guest requests, and contributing to smooth operations across Rooms & Guest Services. A hands-on, professional appearance is required for success while maintaining safety and security standards.