Guest Experience Coordinator (Front Desk)

The Apartments Umalas; Provinsi Bali; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

The Apartments Umalas in Bali, Indonesia is seeking a receptionist to greet guests, research information about visitors, and handle mail distribution. The role requires a professional appearance, strong English written and spoken skills, and the ability to join immediately.

Female candidate preferred; fresh graduates welcome; max 25 years experience in the same position. Duties include addressing guest complaints and maintaining guest records, with opportunities to start soon.

Qualifications

• Receptionist responsibilities include greeting guests and handling inquiries.
• Listening to guest complaints and addressing them appropriately.
• Managing records related to incoming and outgoing guests.
• Gender indicated: Female.
• Candidate age up to 25 years or fresh graduates welcome.
• Strong communication skills are required.
• Guest service orientation is essential.
• Professional appearance is preferred.
• Excellent in English, both written and spoken.
• Can join immediately.

Responsibilities

• Receiving and researching information on visiting guests.
• Listen to guest complaints and resolve or escalate as needed.
• Receive and forward incoming mail to the intended party.

Skills

Good communication

Guest service oriented

Good appearance

English proficiency

Job description

The Apartments Umalas in Bali, Indonesia is seeking a receptionist to greet guests, research information about visitors, and handle mail distribution. The role requires a professional appearance, strong English written and spoken skills, and the ability to join immediately.

Female candidate preferred; fresh graduates welcome; max 25 years experience in the same position. Duties include addressing guest complaints and maintaining guest records, with opportunities to start soon.