Receptionist

PT Semara Jaya Indonesia; Kecamatan Ubud; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

PT Semara Jaya Indonesia in Ubud, Bali is hiring a Receptionist & Housekeeper to warmly welcome guests, handle check-in/out, and maintain villas and front office areas.

The role requires Bali-domiciled candidates with SMA/SMK or equivalent, good English, and the ability to work independently or in a team, including weekends and holidays.

Qualifications

• Domiciled in Bali is preferred.
• Minimum education: SMA/SMK or equivalent.
• Experience in Receptionist, Front Office or Housekeeping is advantageous.
• Good communication and interpersonal skills required.
• Able to communicate in English, both written and spoken.
• Friendly, professional, responsible and service‑oriented.
• Detail-oriented with strong cleanliness and organization.
• Able to work independently or in a team.
• Willing to work on a shift including weekends and public holidays.

Responsibilities

• Welcome and assist guests in a warm and professional manner.
• Handle guest check-in and check-out processes.
• Respond to guest inquiries and assist with guest requests.
• Manage reservations, guest records, and front office documentation.
• Coordinate with other departments to ensure smooth daily operations.
• Clean and maintain guest rooms, bathrooms, and common areas.
• Prepare and arrange guest rooms to be clean and ready for guests.
• Check room conditions and report maintenance or missing items.
• Maintain cleanliness and organization of Front Office and villa areas.
• Assist with other operational tasks as required.

Skills

Communication skills

English proficiency

Hospitality experience

Detail-oriented

Teamwork

Education

SMA/SMK or equivalent

Job description

WE'RE HIRING: RECEPTIONIST & HOUSEKEEPER

Location: Ubud, Bali

Responsibilities

• Welcome and assist guests in a warm and professional manner.
• Handle guest check-in and check-out processes.
• Respond to guest inquiries and assist with guest requests during their stay.
• Manage reservations, guest records, and basic Front Office documentation.
• Coordinate with other departments to ensure smooth daily operations.
• Clean and maintain guest rooms, bathrooms, and common areas according to company standards.
• Prepare and arrange guest rooms to ensure they are clean, tidy, and ready for guests.
• Check room conditions and report any maintenance issues or missing items.
• Maintain cleanliness and organization of the Front Office and villa areas.
• Assist with other operational tasks as required.

Qualifications

• Domiciled in Bali.
• Minimum education: SMA/SMK or equivalent.
• Previous experience as a Receptionist, Front Office Staff, Housekeeper, or in hospitality/villa operations will be an advantage.
• Good communication and interpersonal skills.
• Able to communicate in English, both verbally and in writing.
• Friendly, professional, responsible, and service-oriented.
• Detail-oriented and able to maintain cleanliness and organization.
• Able to work independently as well as part of a team.
• Willing to work on a shift basis, including weekends and public holidays.