RM, Cross Segment, SME Banking

China, Beijing Branch; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 144,000,000 - 240,000,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

DBS Bank in Surabaya is seeking a Relationship Manager to develop and maintain strong relationships with SME clients, understand their business needs, and provide tailored financial solutions. The role focuses on proactive growth and cross-selling across cash management, working capital, and trade finance.

You will collaborate with bank teams to ensure seamless client experience, meet sales targets, and stay updated on product offerings and policies.

Qualifications

• 3–5 years of experience in banking or financial services.
• Strong interpersonal and communication skills.
• Proven track record of meeting sales targets and delivering client service.
• Analytical mindset with ability to tailor financial solutions.
• Proficient with banking software applications.

Responsibilities

• Develop and maintain strong relationships with SME clients.
• Identify growth opportunities and cross-sell relevant products.
• Collaborate with internal teams to ensure seamless client experience.
• Participate in business development activities to generate new leads.
• Maintain deep knowledge of DBS products, services, and policies.
• Contribute to achieving the team sales targets.

Skills

Interpersonal skills

Communication skills

Sales targets

Tools

Banking software

Job description

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities

• Develop and maintain strong relationships with small and medium-sized enterprise (SME) clients to understand their business needs and provide tailored financial solutions
• Proactively identify growth opportunities and cross-sell relevant products and services to existing clients
• Collaborate with various teams within the bank to ensure seamless client experience and timely resolution of client queries
• Actively participate in business development activities, such as networking events and client presentations, to generate new leads and expand the client base
• Maintain a thorough understanding of the bank's products, services, and policies to provide accurate and reliable information to clients
• Contribute to the achievement of the team's sales targets and overall business objectives

Requirements

• Minimum 3-5 years of experience in a similar role within the banking or financial services industry
• Strong interpersonal and communication skills, with the ability to build rapport and effectively engage with clients
• Demonstrated track record of achieving sales targets and delivering exceptional client service
• Analytical and problem-solving skills to understand client needs and provide tailored financial solutions
• Proficient in using relevant banking and financial software applications
• Ability to work collaboratively within a team and across different departments

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location: Surabaya Pemuda Branch

Job: Relationship Management

Schedule: Regular

Employee Status: Full time