Analyst, Business Banking Relationship Manager, Surabaya Sungkono, Consumer Banking Group

China, Beijing Branch; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

DBS Bank in Surabaya is seeking a Relationship Manager to develop and maintain strong connections with small and medium-sized business clients in the Surabaya Sungkono region. You will understand client needs and tailor financial solutions, while collaborating with credit and operations to ensure seamless service delivery.

The role emphasizes proactive opportunity identification, cross-selling bank products, and active participation in client events to boost the bank's visibility and brand.

Qualifications

• Experience in banking or financial services preferred.
• Strong interpersonal and communication skills to build client rapport.
• Excellent problem-solving and analytical abilities to tailor financial solutions.
• Proficient with relevant banking software applications.
• Able to work independently and in a team.
• Commitment to delivering exceptional customer service.

Responsibilities

• Develop and maintain strong relationships with small and medium-sized business clients in the Surabaya Sungkono region.
• Understand the client's business needs and provide tailored financial solutions to support growth.
• Proactively identify new business opportunities and cross-sell bank products and services.
• Collaborate with internal teams, such as credit and operations, to ensure seamless service delivery.
• Actively participate in client events and networking activities to enhance visibility and brand.
• Maintain accurate and up-to-date client records and documentation.

Skills

Relationship building

Communication

Problem solving

Analytical thinking

Teamwork

Client networking

Tools

Banking software

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Develop and maintain strong relationships with small and medium-sized business clients in the Surabaya Sungkono region
• Understand the client's business needs and provide tailored financial solutions to support their growth and success
• Proactively identify new business opportunities and cross-sell the bank's products and services
• Collaborate with internal teams, such as credit and operations, to ensure seamless service delivery
• Actively participate in client events and networking activities to enhance the bank's visibility and brand
• Maintain accurate and up-to-date client records and documentation

Requirements

• Have experience in a similar role, preferably in the banking or financial services industry
• Strong interpersonal and communication skills, with the ability to build rapport with clients
• Excellent problem-solving and analytical skills to understand client needs and provide appropriate solutions
• Proficient in using relevant banking and financial software applications
• Ability to work independently and as part of a team
• Commitment to providing exceptional customer service

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

Surabaya Sungkono Branch

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time