Golang Developer (Mandarin Speaker)

UangMe; Jawa Barat; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

UangMe in Bogor, West Java seeks a Customer Service Advisor to join the team on-site. The role focuses on delivering exceptional service, handling customer inquiries, and resolving issues with professionalism and efficiency.

You will interact with customers directly, providing support via phone, email and in-person interactions, and building lasting relationships within a collaborative work environment in Bogor.

Responsibilities

• Provide frontline customer support via phone, email, and in-person interactions.
• Address customer queries, complaints, and requests promptly and effectively.
• Process customer orders, returns, and exchanges accurately

Job description

Customer Service Advisor – Bogor, West Java

Our client is seeking a highly motivated and customer-focused Customer Service Advisor to join their team in Bogor, West Java . This role is central to delivering exceptional service, handling customer inquiries, and resolving issues with professionalism and efficiency. You will be an integral part of a supportive team dedicated to ensuring customer satisfaction and building lasting relationships. Working on-site, you will have direct interaction with customers and colleagues, fostering a collaborative and dynamic work environment focused on achieving service excellence within the vibrant community of Bogor .

About the Role

Our client is seeking a highly motivated and customer-focused Customer Service Advisor to join their team in Bogor, West Java . This role is central to delivering exceptional service, handling customer inquiries, and resolving issues with professionalism and efficiency. You will be an integral part of a supportive team dedicated to ensuring customer satisfaction and building lasting relationships. Working on-site, you will have direct interaction with customers and colleagues, fostering a collaborative and dynamic work environment focused on achieving service excellence within the vibrant community of Bogor .

Key Responsibilities

• Provide frontline customer support via phone, email, and in-person interactions.
• Address customer queries, complaints, and requests promptly and effectively.
• Process customer orders, returns, and exchanges accurately