Global Villa Owner Relations Manager

Bali Super Host; Indonesia; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

A leading hospitality company in Indonesia seeks a Villa Owner Relations Coordinator to manage communications with villa owners, ensuring satisfaction and resolving any issues. The ideal candidate will have a Bachelor's degree in Hospitality Management or related fields and be fluent in both French and English. Responsibilities include building relationships, overseeing operational coordination, and assisting with financial documentation. Strong people skills and experience in client relations are required, along with the ability to work in a multicultural environment.

Qualifications

• Fluent in French and English, with additional languages as a plus.
• Minimum 1 year of experience in client relations or hospitality.
• Experience with expatriates or overseas clients is advantageous.

Responsibilities

• Serve as the primary point of contact for villa owners.
• Coordinate communication updates regarding villa operations.
• Assist in explaining financial reports and manage invoices.
• Resolve owner feedback and conduct satisfaction check-ins.
• Support onboarding of new villa owners.

Skills

Fluent in French

Fluent in English

Client relations

Hospitality management

Property management

Education

Bachelor’s Degree in Hospitality Management, Business Administration, Communication, or related field

Job description

A leading hospitality company in Indonesia seeks a Villa Owner Relations Coordinator to manage communications with villa owners, ensuring satisfaction and resolving any issues. The ideal candidate will have a Bachelor's degree in Hospitality Management or related fields and be fluent in both French and English. Responsibilities include building relationships, overseeing operational coordination, and assisting with financial documentation. Strong people skills and experience in client relations are required, along with the ability to work in a multicultural environment.