Global IT Support Specialist | M365, Windows, Linux

elisa industriq; Indonesia; On-site; IDR 267,905,000 - 535,810,000; Full time

Job summary

camLine is seeking an IT Support professional to deliver first- and second-line support for hardware, software, and network issues. You will administer M365 services, support office IT, and manage devices for staff globally.

Ideal candidates have strong Windows, macOS, and Linux knowledge, IAM familiarity, and good English communication. Join a company driving Industry 5.0 with 35+ years of global presence.

Qualifications

• Proven experience in IT support or similar role.
• Strong knowledge of Windows, macOS, and Linux OS.
• Experience with M365 administration and related tools.
• Familiarity with networking concepts and troubleshooting.
• Familiarity with Identity and Access Management (IAM) is a plus.
• Understanding basic security and IAM concepts: Authentication & Authorization, User and Access Management.
• Familiarity with SSO, OAuth, LDAP/ Active Directory, and RBAC
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a global team.
• Relevant certifications (e.g., ITIL, Microsoft, CompTIA A+) are a plus.
• Strong communication skills in English (written and spoken).

Responsibilities

• Deliver first- and second-line support for hardware, software, and network issues.
• Support and administer Microsoft 365 (M365) services, including Teams and SharePoint.
• Handle office IT support, including meeting room equipment and peripherals.
• Install, configure, and maintain laptops and other devices for new and existing employees.
• Troubleshoot and support Windows, macOS, and Linux environments.
• Assist with user account management and access control.
• Collaborate on IT projects and contribute to global initiatives
• Document solutions and maintain accurate records in the ticketing system.

Skills

IT support experience

Windows

macOS

Linux

M365 administration

Networking concepts

IAM familiarity

SSO OAuth LDAP/AD RBAC

Security basics

English communication

Tools

M365 administration tools

Job description

camLine is seeking an IT Support professional to deliver first- and second-line support for hardware, software, and network issues. You will administer M365 services, support office IT, and manage devices for staff globally.

Ideal candidates have strong Windows, macOS, and Linux knowledge, IAM familiarity, and good English communication. Join a company driving Industry 5.0 with 35+ years of global presence.