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PT Navitasys Technology Indonesia is seeking an IT Support Specialist to join our team in Cikande, Indonesia. You will provide first- and second-line IT support to internal users and help install, configure, and maintain hardware, software, and peripherals.
You will manage user accounts via Active Directory, monitor network performance, and keep IT asset inventory and documentation up to date. The role requires 3–5 years of IT experience, proficiency with Windows, basic Linux, and strong English
Provide first and second-line IT support to internal users
Install, configure, and maintain hardware, software, and peripherals
Manage user accounts and access rights via Active Directory
Monitor network performance and troubleshoot connectivity issues
Maintain IT asset inventory and documentation
Support routine system maintenance and security patching
Bachelor's degree in Information Technology, Computer Science, or related field
3-5 years of relevant IT experience
Proficient in Windows OS; basic Linux knowledge is a plus
Understanding of networking basics (TCP/IP, DNS, DHCP)
Familiar with Microsoft 365 and Active Directory
Good communication skills in English