Global Education Office Manager

IDP Education Ltd; Jakarta Pusat; On-site; IDR 300,000,000 - 520,000,000; Full time

Job summary

IDP Education Ltd in Jakarta is seeking a results-driven leader to manage offices in Indonesia, balancing local client needs with the global operating model.

You will lead a diverse team, mentor staff, and build strong client relations while coordinating with internal teams. The role requires knowledge of the education sector, CRM experience, and fluency in English to engage stakeholders across regions.

Qualifications

• Bachelor's degree or higher in any discipline.
• Knowledge of the local education system in student destinations.
• Ability to motivate a team to achieve outcomes.
• Experience in sales or customer service with targets.
• Understanding of the education sector and student placements.

Responsibilities

• Achieve short-term goals in assigned offices and execute the long-term strategy, balancing local needs with the global model.
• Provide strong leadership by communicating the company's vision and building a high-performing office team.
• Mentor, coach and maintain ongoing communication to drive engagement and results.
• Build strong client support through ongoing engagement and client relations.
• Develop strong cross-functional relationships with internal teams to deliver results.

Skills

Leadership

Customer service

Stakeholder management

CRM systems

English proficiency

Education

Bachelor's degree or higher

Tools

CRM software

Job description

IDP Education Ltd in Jakarta is seeking a results-driven leader to manage offices in Indonesia, balancing local client needs with the global operating model.

You will lead a diverse team, mentor staff, and build strong client relations while coordinating with internal teams. The role requires knowledge of the education sector, CRM experience, and fluency in English to engage stakeholders across regions.