General Service Manager

ASRI (a subsidiary of Agung Sedayu Group); Jakarta Selatan; On-site; IDR 25,000,000 - 45,000,000; Full time

Job summary

ASRI, a visionary property developer, seeks a General Services leader to drive operational excellence in Jakarta. You will develop strategies, oversee facilities and office administration, manage maintenance, assets and outsourced services, and lead a team to optimize costs and compliance.

The role requires 5+ years in General Services or Facilities Management, strong vendor negotiation, budgeting and SOP governance, with fluent English. Based in District 8 - SCBD, Jakarta.

Qualifications

• Bachelor’s degree in Business Administration, Management, Engineering, or related field.
• Minimum 5 years of experience in General Services, Facilities Management, or Administration.
• Strong knowledge of facilities management, office administration and vendor management.
• Excellent leadership, organizational, and project management skills.
• Strong analytical, negotiation, and problem-solving abilities.
• Good understanding of budgeting, cost control, and contract management.
• Excellent communication and interpersonal skills.
• Fluent in English, both written and spoken.

Responsibilities

• Develop and implement general services strategies to support business operations.
• Manage day-to-day office administration and facility operations.
• Oversee building maintenance, repairs, utilities, and workplace improvements.
• Manage company assets, office equipment, and inventory to ensure proper utilization and maintenance.
• Supervise security, housekeeping, and other outsourced service providers.
• Negotiate, evaluate, and manage contracts with vendors and service providers.
• Prepare and monitor departmental budgets, ensuring cost efficiency and effective resource allocation.
• Ensure compliance with health, safety, environmental, and company regulations.
• Establish and maintain standard operating procedures (SOPs) for general service functions.
• Identify opportunities to improve operational efficiency and employee workplace experience.
• Lead, coach, and develop the General Services team to achieve departmental objectives.
• Prepare operational reports, analyze performance metrics, and recommend continuous improvements.
• Collaborate with internal departments to provide effective administrative and operational support.

Skills

Facilities management

Office administration

Vendor management

Budgeting

Contract management

Leadership

Project management

Negotiation

Analytical skills

Interpersonal skills

English proficiency

Education

Bachelor's degree

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Bachelor's degree in Business Administration, Management, Engineering, or a related field.

Minimum 5 years of experience in General Services, Facilities Management, or Administration.

Strong knowledge of facilities management, office administration and vendor management.

Excellent leadership, organizational, and project management skills.

Strong analytical, negotiation, and problem-solving abilities.

Good understanding of budgeting, cost control, and contract management.

Excellent communication and interpersonal skills.

Proficient in Microsoft Office applications (Excel, Word, PowerPoint).

Familiarity with Health, Safety, and Environment (HSE) standards is an advantage.

Fluent in English, both written and spoken.

Willing to be placed at District 8 - SCBD.

Job Description

Develop and implement general services strategies to support business operations.

Manage day-to-day office administration and facility operations.

Oversee building maintenance, repairs, utilities, and workplace improvements.

Manage company assets, office equipment, and inventory to ensure proper utilization and maintenance.

Supervise security, housekeeping, and other outsourced service providers.

Negotiate, evaluate, and manage contracts with vendors and service providers.

Prepare and monitor departmental budgets, ensuring cost efficiency and effective resource allocation.

Ensure compliance with health, safety, environmental, and company regulations.

Establish and maintain standard operating procedures (SOPs) for general service functions.

Identify opportunities to improve operational efficiency and employee workplace experience.

Lead, coach, and develop the General Services team to achieve departmental objectives.

Prepare operational reports, analyze performance metrics, and recommend continuous improvements.

Collaborate with internal departments to provide effective administrative and operational support.

ASRI is a visionary property developer committed to creating inspiring spaces that redefine urban living.

ASRI has transformed cityscapes through iconic landmarks such as Mall of Indonesia, ASHTA, PIK Avenue, Hublife, Grand Galaxy Park, K Mall, The Langham Jakarta, Swissôtel PIK, Swissôtel Nusantara, Mercure Jakarta PIK, 25hours Hotel Jakarta The Oddbird, Taman Anggrek Residences, Fatmawati City Center, District 8, and Menara Jakarta.

Driven by a long-term vision to enhance community well-being, ASRI continues to develop environments that encourage growth, connectivity, and improve the quality of life for surrounding communities through commitment to innovation, quality, and sustainability.

ASRI is a visionary property developer committed to creating inspiring spaces that redefine urban living.

ASRI has transformed cityscapes through iconic landmarks such as Mall of Indonesia, ASHTA, PIK Avenue, Hublife, Grand Galaxy Park, K Mall, The Langham Jakarta, Swissôtel PIK, Swissôtel Nusantara, Mercure Jakarta PIK, 25hours Hotel Jakarta The Oddbird, Taman Anggrek Residences, Fatmawati City Center, District 8, and Menara Jakarta.

Driven by a long-term vision to enhance community well-being, ASRI continues to develop environments that encourage growth, connectivity, and improve the quality of life for surrounding communities through commitment to innovation, quality, and sustainability.