Gelato Guest Experience Specialist

Pengiklan Anonim; Provinsi Bali; On-site; IDR 33,480,000 - 50,220,000; Full time

Job summary

Pengiklan Anonim is seeking a friendly Gelato Sales & Service Staff for our outlet in Kerobokan, Bali. The role focuses on greeting customers, describing gelato flavors, and delivering a welcoming service experience in English.

You will handle orders and payments, maintain outlet cleanliness, restock, and support promotional activities while working closely with a team to ensure smooth daily operations. Availability for shifts, weekends, and holidays is required.

Qualifications

• Excellent spoken English required.
• Strong communication and customer service skills.
• Friendly, proactive and positive.
• Willing to work shifts, weekends and public holidays.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Explain gelato flavors, products, ingredients, and recommendations to customers.
• Serve gelato and other products according to company standards.
• Handle customer orders and payments accurately.
• Maintain cleanliness, organization, and presentation of the outlet.
• Restock products and assist with daily outlet operations.
• Handle customer questions and basic complaints professionally.
• Support promotional and sales activities at the outlet.
• Work collaboratively with the team to ensure smooth daily operations.
• Follow company SOPs, hygiene standards, and service procedures.

Job description

Pengiklan Anonim is seeking a friendly Gelato Sales & Service Staff for our outlet in Kerobokan, Bali. The role focuses on greeting customers, describing gelato flavors, and delivering a welcoming service experience in English.

You will handle orders and payments, maintain outlet cleanliness, restock, and support promotional activities while working closely with a team to ensure smooth daily operations. Availability for shifts, weekends, and holidays is required.