Gelato Sales & Service Staff

PT ESKRIM ENAK INDONESIA; Provinsi Bali; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Calita Cafe in Kerobokan, Bali is seeking a friendly Gelato Sales & Service Staff to join the team. You will provide warm service, help customers choose gelato flavors, and handle orders at the counter. The role requires good English, a proactive attitude, and the ability to work both independently and with a team.

Responsibilities include cash handling, maintaining hygiene, stock awareness, and supporting daily booth operations to ensure a positive customer experience.

Qualifications

• Strong customer service mindset with a friendly, professional demeanor.
• Excellent communication skills, especially in English.
• Proactive, friendly, and responsible personality.
• Well-groomed and presentable with a neat appearance.

Responsibilities

• Provide friendly and professional service to customers
• Assist customers in choosing gelato flavors and provide product information when needed
• Serve gelato and handle customer orders accurately and efficiently
• Maintain cleanliness, hygiene, and the overall appearance of the gelato counter
• Handle cash/POS transactions and ensure accurate payment processing
• Monitor product availability and assist with basic stock checking
• Support daily booth operations and maintain a pleasant customer experience
• Work closely with the team to ensure smooth and efficient operations

Skills

customer service

communication

English proficiency

teamwork

proactive

presentation

Job description

We are looking for a friendly, proactive, and customer-oriented Gelato Sales & Service Staff to join our team at Calita Cafe, Mode, Kerobokan.

Key responsibilities

Provide friendly and professional service to customers

Assist customers in choosing gelato flavors and provide product information when needed

Serve gelato and handle customer orders accurately and efficiently

Maintain cleanliness, hygiene, and the overall appearance of the gelato counter

Handle cash/POS transactions and ensure accurate payment processing

Monitor product availability and assist with basic stock checking

Support daily booth operations and maintain a pleasant customer experience

Work closely with the team to ensure smooth and efficient operations

About you

Able to communicate in English (mandatory)

Good customer service and communication skills

Proactive, friendly, and responsible personality

Well-groomed and presentable

Able to work independently as well as part of a team

Willing to learn and able to adapt to a fast-paced work environment

Previous experience in F&B, hospitality, retail, or customer service is preferred

Available to join immediately