Front Office Host - Keraton at The Plaza

Hyatt; Jakarta Pusat; On-site; IDR 70,000,000 - 110,000,000; Full time

Job summary

Keraton at The Plaza in Jakarta is seeking a Front Office Host to deliver excellent and consistent guest service across hotel areas including reception, executive floor, communications center, and concierge. You will assist with guest services to ensure a seamless experience for guests throughout their stay.

The ideal candidate will have Indonesian nationality, a hospitality or tourism qualification, and at least two years in hotel operations, with strong customer service and communication

Qualifications

• Indonesian nationality is required.
• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years of work experience in hotel operations.
• Good customer service, communication and interpersonal skills are a must.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Hospitality/ Tourism degree

Job description

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office Host is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge.

Organization- Keraton at The Plaza

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office Host is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge.

Qualifications

• Indonesian Nationality.
• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.