Front Office Host - Keraton at The Plaza

Hyatt Hotels Corporation; Jakarta Pusat; On-site; IDR 82,656,000 - 137,760,000; Full time

Job summary

Hyatt Hotels Corporation in Jakarta is seeking a Front Office Host for Keraton at The Plaza (The Unbound Collection) to deliver exceptional guest services at reception, concierge, and related front desk areas.

This hourly, entry-level full-time role is local to Indonesia and requires Indonesian nationality; ideally you have a hospitality or tourism management background and at least two years of hotel operations experience; strong customer service and communication skills are essential.

Qualifications

• Indonesian nationality required.
• Degree or diploma in Hospitality or Tourism management preferred.
• Minimum 2 years of hotel operations experience.
• Strong customer service, communication, and interpersonal skills.

Responsibilities

• Provide excellent and consistent service to guests at the front desk.
• Assist with guest services across reception, executive floor, and concierge.
• Support daily front office operations to ensure guest satisfaction.

Skills

Customer service

Communication

Interpersonal skills

Education

Hospitality or Tourism management

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Front Office Host - Keraton at The Plaza

The Unbound Collection Keraton at The Plaza ID - JW - Jakarta

Front Office

Hourly/Entry Level Employee

Full-time

Local

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office Host is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge.

Qualifications

• Indonesian Nationality.
• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

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