Guest Experience Host – Front Desk & Concierge

Hyatt Hotels Corporation; Jakarta Pusat; On-site; IDR 82,656,000 - 137,760,000; Full time

Job summary

Hyatt Hotels Corporation in Jakarta is seeking a Front Office Host for Keraton at The Plaza (The Unbound Collection) to deliver exceptional guest services at reception, concierge, and related front desk areas.

This hourly, entry-level full-time role is local to Indonesia and requires Indonesian nationality; ideally you have a hospitality or tourism management background and at least two years of hotel operations experience; strong customer service and communication skills are essential.

Qualifications

• Indonesian nationality required.
• Degree or diploma in Hospitality or Tourism management preferred.
• Minimum 2 years of hotel operations experience.
• Strong customer service, communication, and interpersonal skills.

Responsibilities

• Provide excellent and consistent service to guests at the front desk.
• Assist with guest services across reception, executive floor, and concierge.
• Support daily front office operations to ensure guest satisfaction.

Skills

Customer service

Communication

Interpersonal skills

Education

Hospitality or Tourism management

Job description

Hyatt Hotels Corporation in Jakarta is seeking a Front Office Host for Keraton at The Plaza (The Unbound Collection) to deliver exceptional guest services at reception, concierge, and related front desk areas.

This hourly, entry-level full-time role is local to Indonesia and requires Indonesian nationality; ideally you have a hospitality or tourism management background and at least two years of hotel operations experience; strong customer service and communication skills are essential.