Front Office

AT 06 Bali Canggu; Provinsi Bali; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

AT 06 Bali Canggu is seeking a friendly front desk associate to greet members and guests, register and check in members, process payments, and provide information about facilities, classes, memberships, and promotions.

You will assist with bookings and class schedules, handle inquiries and feedback professionally, coordinate with trainers, and help maintain a welcoming gym environment daily.

Qualifications

• Front desk customer service experience is a plus.
• Strong communication and friendly customer-facing demeanor.

Responsibilities

• Greet members and guests warmly and professionally.
• Register members, process check-ins and payments.
• Provide information on facilities, classes, packages, and promotions.
• Assist with bookings and class schedules.
• Handle inquiries, feedback, and complaints professionally.
• Coordinate with trainers and other departments for smooth daily operations.
• Maintain clean and welcoming front desk area.
• Support daily administrative tasks.
• Promote memberships, classes and gym services.

Job description

Welcome and assist members and guests with a friendly and professional manner.

Handle member registration, check-in, payments, and basic membership inquiries.

Provide information about gym facilities, classes, membership packages, and promotions.

Assist members with bookings and class schedules.

Handle customer inquiries, feedback, and complaints professionally.

Coordinate with trainers and other departments to ensure smooth daily operations.

Maintain cleanliness, organization, and a welcoming atmosphere at the front desk area.

Support daily administrative and operational tasks.

Assist in promoting membership, classes, and other gym services.