Reception & Administrative Officer

H-ostel Bali; Kuta; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

H-ostel Bali is seeking an energetic front desk receptionist to welcome guests and ensure smooth daily operations in Bali. You will manage calls, inquiries, and administrative tasks with a professional demeanor and attention to detail.

The role requires strong communication, multitasking abilities, and a proactive attitude to support guest services and internal teams. Indonesian work manners and team collaboration are valued in a fast-paced hostel environment.

Qualifications

• Previous receptionist/front desk/administrative experience is preferred.
• Good command of MS Office applications.
• Strong administrative and organizational skills.
• Professional appearance and positive attitude.
• Good verbal and written communication skills.
• Able to multitask and prioritize responsibilities effectively.
• Detail-oriented, reliable and proactive in daily tasks.
• Familiar with office equipment and basic procedures.

Responsibilities

• Welcome and assist visitors in a professional and courteous manner.
• Manage front desk operations and ensure smooth communication flow within the office.
• Handle phone calls, emails, and visitor inquiries accurately and efficiently.
• Maintain the reception area, office supplies, and front desk documentation.
• Receive, record, sort, and distribute documents, mail, and packages.
• Assist with scheduling meetings, appointments, and travel arrangements.
• Support administrative processes such as filing, data entry, report preparation, and document management.
• Monitor office expenses and help maintain administrative records.
• Coordinate with internal teams regarding visitor needs and office support requirements.
• Follow visitor access and office security procedures.
• Ensure the front desk area reflects a professional and organized company image.
• Perform other administrative duties as assigned to support daily operations.

Skills

Communication skills

Organizational skills

Multitasking

Teamwork

Proactive

Tools

Microsoft Office

Job description

Welcome and assist visitors in a professional and courteous manner.

Manage front desk operations and ensure smooth communication flow within the office.

Handle phone calls, emails, and visitor inquiries accurately and efficiently.

Maintain the reception area, office supplies, and front desk documentation.

Receive, record, sort, and distribute documents, mail, and packages.

Assist with scheduling meetings, appointments, and travel arrangements.

Support administrative processes such as filing, data entry, report preparation, and document management.

Monitor office expenses and help maintain administrative records.

Coordinate with internal teams regarding visitor needs and office support requirements.

Follow visitor access and office security procedures.

Ensure the front desk area reflects a professional and organized company image.

Perform other administrative duties as assigned to support daily operations.

Job Requirements

Previous experience in receptionist, front office, or administrative roles is preferred.

Good command of Microsoft Office applications.

Strong administrative and organizational skills.

Professional appearance and positive attitude.

Good verbal and written communication skills.

Able to multitask and prioritize responsibilities effectively.

Detail-oriented, reliable, and proactive in handling daily tasks.

Familiar with office equipment and basic office procedures.

Able to work both independently and as part of a team.

Strong service mindset and professionalism in dealing with guests and staff.