Front Desk Receptionist

Jakarta Academics; Denpasar Utara; In loco; IDR 44.640.000 - 66.960.000; Tempo pieno

Descrizione del lavoro

Jakarta Academics in Jakarta is seeking a friendly, professional Front Desk Receptionist to join our team. You will be the first point of contact for visitors, parents, students, and other stakeholders, ensuring a welcoming environment and smooth front desk operations.

The ideal candidate is service-oriented, well-organized, and able to multitask in a fast-paced educational setting. Responsibilities include handling inquiries, registrations, and coordinating communications across departments.

Competenze

• Minimum high school diploma (SMA/SMK) or equivalent.
• Previous receptionist or front desk experience preferred.
• Excellent verbal and written communication in Bahasa Indonesia and English.
• Strong interpersonal and customer service skills.
• Good organizational skills with multitasking ability.
• Proficient in Microsoft Office and Google Workspace.

Mansioni

• Welcome and assist visitors, parents, students, and guests professionally.
• Handle calls, emails, and inquiries; direct to departments.
• Manage visitor registration and records.
• Provide administrative support including filing, data entry, and records.
• Coordinate meetings, appointments, and room bookings.
• Keep the reception area clean, organized, and presentable.
• Assist with daily office operations and confidential documents.

Conoscenze

Customer service

Multitasking

Interpersonal skills

Communication skills

Organizational skills

Formazione

High School Diploma (SMA/SMK) or equivalent

Strumenti

Microsoft Office

Google Workspace

Descrizione del lavoro

Jakarta Academics is looking for a friendly, professional, and well-organized Front Desk Receptionist to join our team in Jakarta.

As the first point of contact for visitors, parents, students, and other stakeholders, you will play an important role in creating a positive and welcoming experience at our school. You will be responsible for managing front desk operations, handling inquiries, coordinating communications, and providing general administrative support to ensure smooth daily operations.

The ideal candidate is approachable, service-oriented, detail-oriented, and able to manage multiple tasks in a fast-paced educational environment.

Key Responsibilities

Welcome and assist visitors, parents, students, and guests in a friendly and professional manner.

Handle incoming phone calls, emails, and general inquiries, and direct them to the appropriate departments or personnel.

Manage visitor registration and maintain accurate visitor records.

Provide administrative support, including filing, document handling, data entry, and maintaining office records.

Coordinate meeting schedules, appointments, and room arrangements when needed.

Ensure the reception area and front office are clean, organized, and presentable.

Assist with daily office operations and other administrative tasks as assigned.

Handle confidential information and documents with professionalism and discretion.

Qualifications

Minimum high school diploma (SMA/SMK) or equivalent.

Previous experience as a receptionist, front desk officer, customer service representative, or in a similar administrative role is preferred.

Excellent verbal and written communication skills in both Bahasa Indonesia and English.

Strong interpersonal and customer service skills, with a friendly and professional attitude.

Good organizational skills with the ability to multitask and prioritize responsibilities.

Proficient in Microsoft Office and Google Workspace (Google Docs, Sheets, and Gmail).

Able to work independently as well as collaboratively within a team.

Detail-oriented, proactive, responsible, and willing to learn.

Application Questions

• Which of the following statements best describes your right to work in Indonesia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Front Desk Receptionist?
• Which of the following types of qualifications do you have?
• How many years of Data Administration experience do you have?

Jakarta Academics is the fastest-growing education institution offering an international curriculum to preschool, primary and secondary levels. We offer an excellent working environment where our employees can have a wonderful opportunity to grow themselves in the international educational environment.

Jakarta Academics is the fastest-growing education institution offering an international curriculum to preschool, primary and secondary levels. We offer an excellent working environment where our employees can have a wonderful opportunity to grow themselves in the international educational environment.