Academic & Administrative Support Staff

Yayasan Masa Depan Indonesia Kita; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

YAYASAN MASA DEPAN INDONESIA KITA is seeking an Academic & Administrative Support Staff to be the first face students and parents see each day. You’ll keep the front office running smoothly and support teachers and school leaders in daily operations.

This role involves welcoming visitors, handling calls, tracking attendance, managing records, preparing monthly enrollment reports, organizing school documents, scheduling conferences, and assisting with daily checklists and reporting.

Qualifications

• Friendly, professional and energetic manner with children, parents and staff.
• Strong attention to accuracy in records and reporting.
• Clear, tactful communicator in Bahasa Indonesia and English.

Responsibilities

• Welcome students and parents at arrival and dismissal, and handle guests and phone calls at reception.
• Check teacher attendance before 08:00 and student attendance before 09:00, and manage tardiness forms.
• Contact parents about absences, illness, injuries, late pick-ups and accident reports.
• Keep student, parent and pick-up records up to date, and prepare monthly enrollment reports.
• Organise and distribute school documents, including the Parents Handbook, newsletters, ID cards and accident reports.
• Schedule parent conferences (PSTC, PSTIC and SLC).
• Complete the opening and closing checklists, and send a daily report to the Head of School by 17.00.
• Work with the Events PIC to decorate the school lobby.

Skills

Friendly demeanor

Multitasking

Clear bilingual communication

Punctual & organized

School admin/front office experience (

Tools

Microsoft Excel

Google Sheets

Job description

Academic & Administrative Support Staff (ACS)

Be the first face our students and parents see each day. You’ll keep the front office running smoothly and support teachers and school leaders in daily operations.

What You’ll Do

• Welcome students and parents at arrival and dismissal, and handle guests and phone calls at reception


• Check teacher attendance before 08.00 and student attendance before 09.00, and manage tardiness forms


• Contact parents about absences, illness, injuries, late pick-ups and accident reports


• Keep student, parent and pick-up records up to date, and prepare monthly enrollment reports


• Organise and distribute school documents, including the Parents Handbook, newsletters, ID cards and accident reports


• Schedule parent conferences (PSTC, PSTIC and SLC)


• Complete the opening and closing checklists, and send a daily report to the Head of School by 17.00


• Work with the Events PIC to decorate the school lobby

What We’re Looking For

• Friendly, professional and energetic manner with children, parents and staff


• Strong skills in Microsoft Excel or Google Sheets, with close attention to accuracy


• Able to handle several tasks at once and stay calm under pressure


• Clear, tactful communicator in Bahasa Indonesia and English


• Punctual, well organized and reliable with deadlines


• Experience in school administration or front-office work is preferred


• A creative eye for visual displays is a plus