Front Desk & Office Services Coordinator

PT Smoore Technology Indonesia; Kota Pasuruan; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

PT Smoore Technology Indonesia is seeking an experienced administrative professional to manage front desk operations, visitor registration, and guest hospitality. The role supports expatriates, coordinates travel and mail/logistics, and supervises office facilities to ensure a smooth, professional environment.

Proficiency in English is required; Mandarin will be highly advantageous. This is a full-time on-site position within East Java, Indonesia, supporting a dynamic international team.

Qualifications

• Bachelor's degree or higher required.
• Experience with corporate admin/front desk operations preferred.
• Fluent English with strong verbal and written communication; Mandarin is a plus.

Responsibilities

• Manage visitor entry and exit registration.
• Provide meeting support and reception services for clients and external guests.
• Serve as the primary contact for the service help desk and front desk emergencies.
• Oversee the front desk lost-and-found system (ID cards, lanyards, belongings).
• Coordinate courier, mail, and document handling in the mail room and logistics.
• Assist expatriates with SIM card registration and urgent requests.
• Coordinate hotel reservations for employees and visiting guests.
• Oversee Grab Corporate account usage and daily monitoring.
• Liaise with cleaning teams to maintain office cleanliness and order.
• Inventory pantry supplies and restock regularly.

Skills

Fluent English

Mandarin (Chinese) advantageous

Education

College degree or above

Job description

PT Smoore Technology Indonesia is seeking an experienced administrative professional to manage front desk operations, visitor registration, and guest hospitality. The role supports expatriates, coordinates travel and mail/logistics, and supervises office facilities to ensure a smooth, professional environment.

Proficiency in English is required; Mandarin will be highly advantageous. This is a full-time on-site position within East Java, Indonesia, supporting a dynamic international team.