Front Desk & Guest Experience Coordinator

Cinema; Jakarta Pusat; Hybrid; IDR 70,000,000 - 100,000,000; Full time

Job summary

Cinema XXI is seeking a Receptionist to be the first point of contact, handling front-desk activities and communications while supporting visitors and daily administrative tasks. The role requires a friendly, proactive professional who can represent the company with a positive attitude.

Key responsibilities include answering and routing calls, managing mail and packages, welcoming guests, and ensuring meeting rooms are prepared for each session.

Qualifications

• Bachelor’s Degree in Communication, Management, Tourism or related fields.
• Minimum 1 year experience in receptionist role.
• Proficiency in English, both written and spoken.
• Excellent communication, interpersonal skills, strong analytical, attention to detail and problem-solving skills.
• Proactive, highly initiative, and able to work both independently and collaboratively within a team.

Responsibilities

• Answer and direct incoming calls to the right teams.
• Receive, log, process, and distribute incoming and outgoing mail and packages.
• Welcome guests and visitors with a friendly, professional attitude.
• Keep track of meeting room bookings and make sure rooms are ready before each meeting.

Skills

Communication

English proficiency

Interpersonal skills

Attention to detail

Proactive

Teamwork

Education

Bachelor’s Degree (Communi­cation/Management/Tourism)

Job description

Cinema XXI is seeking a Receptionist to be the first point of contact, handling front-desk activities and communications while supporting visitors and daily administrative tasks. The role requires a friendly, proactive professional who can represent the company with a positive attitude.

Key responsibilities include answering and routing calls, managing mail and packages, welcoming guests, and ensuring meeting rooms are prepared for each session.